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Lexus of Concord

Concord, CA

Overview
Reviews
Vehicles
4.8
575 Reviews
Call Dealership (800) 745-6957
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2101 Market St

Concord, CA

94520

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Showing 575 reviews

November 03, 2021

Bill is great. He is always attentive and on top of the service needs for us. More

by mconant
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill
Report | Print
Nov 04, 2021 -

Lexus of Concord responded

Thank you for stopping by to leave a great review of Bill and the team! We appreciate your business and we hope to see you back at Lexus of Concord in the future. Drive safely!

October 31, 2021

Very courteous and professional. Sales people were supportive and direct. No high pressure sales tactics. The facility was fantastic. More

by KPANDDOT
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Li
Report | Print
Oct 31, 2021 -

Lexus of Concord responded

Providing courteous and professional care is always the goal at Lexus of Concord, and it's great to hear we're hitting the mark. Thank you for taking the time to share some positive feedback with us and drive safely until we see you next!

October 26, 2021

Got me in for service appointment the next day - great customer service as always, and loaner SUV was great ! More

by TJ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nathan
Report | Print
Oct 26, 2021 -

Lexus of Concord responded

We couldn't have asked for a better review, TJ! Thank you for rating Lexus of Concord and for allowing us to help with your service - we hope to see you again next time!

October 26, 2021

Dont do mistake to bring ur car here for service. Bad experience .don't recommend More

by Roomalahmadzai
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Nathan sundito
Report | Print
Nov 19, 2021 -

Lexus of Concord responded

We pride ourselves on providing excellent care for our guests and their vehicles and it's hard to hear that we let you down. I would be grateful for the chance to discuss your visit with you directly so I can ensure we are making efforts to improve for future guests. Will you please reach out to me directly if you are willing to have that conversation? Best, Stephanie Reeves - Assistant Service Manager - 925-808-4154 - stephaniereeves@lexusofconcord.com

October 26, 2021

NATHAN SUNDITA; is very professional and he is accommodating to people like me a Senior Citizen. First time we met as if he knew me for a long time. The saying The strength of a company lies in i More

by SIMEONELOHIM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
NATHAN SUNDITA
Report | Print
Oct 27, 2021 -

Lexus of Concord responded

Thanks so much for giving Nathan a shoutout! We're so happy to hear that he was accommodating and friendly. We are proud to have such hardworking members on our team, and we look forward to taking care of you and your vehicle moving forward here at Lexus of Concord.

October 17, 2021

very friendly and helpful,they did a great job on my car. nice environment ( clean) More

by sonski_d
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
jeff johnson
Report | Print
Oct 18, 2021 -

Lexus of Concord responded

Thank you for the great review! We appreciate your business and hope to work with you again at Lexus of Concord. Safe travels!

October 15, 2021

Give me maximal convenience to help me to maintain my car in good running status . Greatly appreciated More

by wgzhang
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Norma Gonzalez
Report | Print
Oct 15, 2021 -

Lexus of Concord responded

It's our pleasure to assist you! Thank you so much for coming to Lexus of Concord for your car service needs. Have a great weekend!

October 15, 2021

Excellent service! Fast, efficient and knowledgeable staff. Will continue to use this dealership for future needs. More

by brf
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nathan
Report | Print
Oct 18, 2021 -

Lexus of Concord responded

It's great to hear we've earned your confidence and business! We look forward to the opportunity to serve you here at Lexus of Concord again down the road. Take care!

October 07, 2021

Excellent service and communication from drop off to pick up. I highly recommend Concord Lexus. More

by Foxworthy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Hammond
Report | Print
Oct 07, 2021 -

Lexus of Concord responded

Thank you for the great review! We are thrilled to hear that you had such a successful service experience working with the Lexus of Concord team. Drive safely, and we hope to see you back again down the road!

October 04, 2021

First time going to a dealership, very helpful and excellent service. Thank you for all the help. More

by Teng
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nathan Sundita
Report | Print
Oct 05, 2021 -

Lexus of Concord responded

We were delighted to welcome you to Lexus of Concord! Thank you for sharing your positive feedback, we hope to work with you again down the road. Until then, drive safely!

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