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Lexus of Concord

Concord, CA

Overview
Reviews
Vehicles
4.8
571 Reviews
Call Dealership (800) 745-6957
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2101 Market St

Concord, CA

94520

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Showing 571 reviews

July 17, 2024

Very friendly all departments-used cars too. letters or messages sent service financial waiting for mail More

by Ardel R. O. Robinson
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark N. Ali Stephanie-Hoff
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Jul 17, 2024 -

Ardel R. O. Robinson responded

Dealership very nice manager friendly called used car salesman MARK N. Very kind knowledgeable helpful 100 % made sure I had a personalized car to take home. Ali made sure all the finances were just so and complete Perfect ! Everyone was very helpful even the service manager who sent a letter and Stephanie the assistant service manager was helpful and kind and made it easy to leave with a new bottle of water and the car headed in correct position 100% thankyou. Ardel Robinson

Jul 17, 2024 -

Lexus of Concord responded

Thanks for putting your trust in us, Ardel! It's great to hear Mark, Ali, and Stephanie ensured your experience at Lexus of Concord was top-notch. We wish you many happy miles ahead - safe travels!

July 12, 2024

I brought my Lexus for a few maintenance jobs and things went really good. My service writer Mr Johnson kept me updated on the progress of repairs. The mechanic also pointed out that the transmission pan wa More

by Johnrolandelli
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Johnson
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Jul 12, 2024 -

Lexus of Concord responded

John - we're glad to hear that Mr. Johnson and the team at Lexus of Concord provided you with excellent service! Thanks for sharing your positive experience with us.

June 19, 2024

Again, I experienced the same quality service that I have come to expect from Nick and Lexus …and I wouldn’t have it any other way! More

by marlysdj50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Carvalho
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Jun 21, 2024 -

Lexus of Concord responded

We're delighted to hear that Nick and the team at Lexus of Concord consistently provide you with top-notch service. Thanks for your continued trust in us!

June 12, 2024

Лекс Provide wonderful job for my 10,000 mile check up and tuneup for my Lexus NX 450! Thank you, Bill for always being there and providing a Fantastic service! More

by Jamilia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William
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Jun 12, 2024 -

Lexus of Concord responded

Jamilia, we're delighted to hear that Bill and the team at Lexus of Concord provided fantastic service for your 10,000-mile check-up! Thanks for sharing your experience with us.

June 09, 2024

I love my new car and found the staff at Lexus of Concord to be a real pleasure to work with. It was a great experience. More

by youndai
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kiel and Basir
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Jun 10, 2024 -

Lexus of Concord responded

We're delighted to hear you love your new car and had a great experience with our team at Lexus of Concord. Enjoy the ride!

June 02, 2024

Accommodating to my personal wants and needs for my new vehicle. Every detail of the car was explained and my options to increase my interest as well. More

by msauset
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
George Han
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Jun 03, 2024 -

Lexus of Concord responded

Thanks for sharing your experience! We're glad to hear that our team at Lexus of Concord was able to accommodate your needs and provide detailed information about your new vehicle. Enjoy the ride!

June 02, 2024

Excellent Service. Efficient and friendly. Love the car I bought. Sales person, Ali was very nice and not pushy👍👍👍 Thank You!! More

by chiqui
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ali
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Jun 03, 2024 -

Lexus of Concord responded

Thank you for the kind words! We're delighted to hear that Ali and our team at Lexus of Concord provided excellent service. Enjoy your new car, and we appreciate your support!

May 21, 2024

Andy Li our Salesman, and the whole staff were very professional. A 2 hour process and we drove off with our lease 2024 Lexus RZ 300 e Premium all electric vehicle! More

by Ahappycust
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andy Li
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May 21, 2024 -

Lexus of Concord responded

We're glad to know that you had a smooth and efficient experience with our team at Lexus of Concord. Enjoy your new 2024 Lexus RZ 300 e Premium! Safe driving ahead!

May 01, 2024

OUTSTANDING Service and careful attention to my questions/observations. Been using them for decades. Hope to continue doing so More

by urpme
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill H
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May 02, 2024 -

Lexus of Concord responded

We're so glad to know that you've been with us for decades at Lexus of Concord! Your continued trust and support mean a lot. We look forward to serving your automotive needs in the future too!

April 28, 2024

Service was excellent,I will continue to be a customer at Lexus of Concord.My service advisor,Nathan,was excellent. More

by Gregg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Sundita
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Apr 29, 2024 -

Lexus of Concord responded

Gregg, we're delighted to know that Nathan and the team at Lexus of Concord provided excellent service. We look forward to serving you again in the future!

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