Lexus of Concord

Professional, good customer services. Did the best they could do considering low or no inventory. Did the best they could do considering low or no inventory. More

Nadir Jirmanis was very personable and professional. He provide answers to questions and provided great acknowledge of the car. He gave me time to think and I made a decision without feeling pressured. He provide answers to questions and provided great acknowledge of the car. He gave me time to think and I made a decision without feeling pressured. More

Lexus demanded that my LS 460 be inspected by a dealer to verify my complaints. This dealer confirmed that the car had the issue but only after I paid $225 for the inspection. It also report an oil leak of u verify my complaints. This dealer confirmed that the car had the issue but only after I paid $225 for the inspection. It also report an oil leak of unkown origin in an undisclosed location that they asserted required further inspection at an additional cost. My mechanic that has serviced the car for years confirmed that he has never seen any evidence if an oil leak. More evidence of why I do not trust dealer service departments. More

Great service center They always take good care on my car. I hope to but a new or used car there soon. car. I hope to but a new or used car there soon. More

My service advisor was excellent and very helpful she is an asset to your company an asset to your company More

I went is for my first service and was helped by Adam who was great and so was the whole experience with the whole staff. was great and so was the whole experience with the whole staff. More

Lexus of Concord service is a pleasant and efficient experience. The waiting area is comfortable and the work was done in a timely manner as promised at check-in. We purchased there and have always serv experience. The waiting area is comfortable and the work was done in a timely manner as promised at check-in. We purchased there and have always serviced there. More

Simple easy in and out. Informed me of next service and took care of all concerns. Informed me of next service and took care of all concerns. More

John was great to work with. He’s informative, polite, and convincing. We chatted by phone, text messages, and finally in person. Very professional and no pressure. Paperwork wen He’s informative, polite, and convincing. We chatted by phone, text messages, and finally in person. Very professional and no pressure. Paperwork went smoothly and as quickly as possible. More

Professional friendly and knowledgeable I do appreciate your help you’re very good I do recommend them to everyone thank you your help you’re very good I do recommend them to everyone thank you More