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Lexus of Concord

Concord, CA

4.8
574 Reviews

2101 Market St

Concord, CA

94520

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Showing 574 reviews

July 14, 2022

Love Concord Lexus. Nick always helps me with my car and he is so great! Excellent service! More

by Liz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick
Jul 15, 2022 -

Lexus of Concord responded

Hi Liz–Thank you for stopping by to leave us this wonderful review of your service experience with Nick! All of us at Lexus of Concord look forward to assisting you in the future.

July 13, 2022

They were prompt and courteous. The facilities are clean and bright. This is my second LX350 from Lexus of Concord and will buy another. The advisor Jeff Johnson also did a great jo More

by kendaly
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Johnson
Jul 13, 2022 -

Lexus of Concord responded

Thank you for the great review! We are so glad to hear that you had a successful service experience working with Jeff and the Lexus of Concord team. Drive safely, and we hope to see you back again down the road!

July 13, 2022

Nick a service consultant is great to deal with, very straight forward on needed service and repairs. Recommend needed repairs and thing that can be deferred until the next service. More

by rdsmith-2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick in service
Jul 14, 2022 -

Lexus of Concord responded

Thank you for the great review! We are thrilled to hear that you had a successful service experience working with Nick and the Lexus of Concord team. Drive safely, and we hope to see you back again down the road!

July 12, 2022

Service was punctual and professional. Routine service except for replacement of windshield wipers. 20,000 mile service though only 9,000 miles on the car. More

by Dan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nathan
Jul 13, 2022 -

Lexus of Concord responded

Words like "punctual" and "professional" let us know we're doing a good job. Thank you for the 5-star review, and if you have any questions about your service, please don't hesitate to get in touch with our team at Lexus of Concord.

July 12, 2022

Bill Hammond, my service rep, was helpful as usual. I appreciate his knowledge base and communication skills More

by hrees90799
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Hammond
Jul 13, 2022 -

Lexus of Concord responded

Thanks for your review! We're so glad Bill provided the informative and professional assistance you've come to expect at Lexus of Concord. We look forward to seeing you next time!

July 08, 2022

Service always on point, straight forward and professional. You get a nice car was too More

by Lgeerlof
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Hammond
Jul 11, 2022 -

Lexus of Concord responded

Thanks for your review! We're delighted our team has consistently provided excellent, honest service. We look forward to working with you again at Lexus of Concord!

July 07, 2022

They delivered my new car as promised. The dealership experience was professional and pleasant. They were very responsive to all of my inquiries. More

by Benicia
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Nguyen
Jul 08, 2022 -

Lexus of Concord responded

Your review is music to our ears, Benicia! We're so glad our team provided communicative assistance that answered all your questions and delivered your car as expected. From all of us at Lexus of Concord, enjoy your new ride!

July 07, 2022

My service advisor 5 stars Part man and his manager were 5 stars Lounge was 5 stars My car after service was clean 5 stars More

by Baycruzer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Norma, Mr Vargas
Jul 08, 2022 -

Lexus of Concord responded

5 stars all around is much appreciated! Thank you for trusting Lexus of Concord to get the job done right.

July 06, 2022

This dealership is amazing very polite and always have your best interest at heart. Everyone is professional from the time you make your appointment check -in and satisfied. Thank you Lexus Concord! More

by sandra
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick
Jul 06, 2022 -

Lexus of Concord responded

Sandra, thank you for the great review! We are so glad to hear that you had such a successful service experience working with the Lexus of Concord team. Safe travels, and we hope to see you back next time!

Jul 06, 2022 -

sandra responded

You will see us again for my next services, thanks again for your assistance and taking good care of my car.

July 06, 2022

Service Dept is pretty good, quick and very respectable employees, service adviser is also good More

by cavvaldez
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John, service adviser
Jul 07, 2022 -

Lexus of Concord responded

Thank you for this positive review! We are grateful for your business and hope to see you again at Lexus of Concord.

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