Lexus of Concord

My car was taken in immediately and was ready when they said it would be. said it would be. More

Everyone I’ve dealt with at Concord Lexus have shown both courtesy as well as professionalism. courtesy as well as professionalism. More

Jeffrey C Johnson who was supposedly my service consultant was very rude and very unhelpful. Was dismissive and no help to my questions about some functions of the car that I am not familiar with. consultant was very rude and very unhelpful. Was dismissive and no help to my questions about some functions of the car that I am not familiar with. Like what can I do to get a better mileage. He said nothing!!!!! He then kept me in the heat in my car for a long time to send someone else to help me. Upon my complaints he finally sent someone to me who had no knowledge of the car and he must have known that!!! When I asked that person how to find temperature meter on my dash he told me to google it!!!!! I said while driving? He said you can pull over!!!!!!!! I am very upset. Bad experience because of him. Never had that before. I will try to take my business somewhere else. Thank you for your attention. More

Jeff was great. Car ready on time and on budget. Getting a loaner was easy. Car ready on time and on budget. Getting a loaner was easy. More

The place is a great dealer of Lexus. We are happy with their dealership and happy to own a beautiful car, the Lexus Rx 450 XL Hybrid. My family approved it when we got home, "you got th We are happy with their dealership and happy to own a beautiful car, the Lexus Rx 450 XL Hybrid. My family approved it when we got home, "you got the right choice" they said. More

The entire experience at Lexus of Concord was smooth and seamless. I knew exactly which car I wanted and they had me out of there in my new car in less than two hours! From Moe to Ali the whole team was gre seamless. I knew exactly which car I wanted and they had me out of there in my new car in less than two hours! From Moe to Ali the whole team was great! More

Always friendly reliable service. I’m in and out quickly with no time wasted. I love that Lexus of Concord provides a “loaner” for me while my car is being serviced. Would never ta I’m in and out quickly with no time wasted. I love that Lexus of Concord provides a “loaner” for me while my car is being serviced. Would never take my car to another dealer. More

Work was completed to my satisfaction quickly and throughly . And they gave me a shuttle both ways. throughly . And they gave me a shuttle both ways. More

Professional service and good pricing. I recommend this dealer to all my friends and family. I recommend this dealer to all my friends and family. More

Friendly and knowledgeable. They make you feel very welcome and even offered cold water bottle They make you feel very welcome and even offered cold water bottle More