Back

Lexus of Concord

Concord, CA

4.8
574 Reviews

2101 Market St

Concord, CA

94520

Directions

By Type

Showing 574 reviews

November 15, 2022

Always good service, honest, never attempts to oversell. Thank you Norma & Jeff- my service advisors. More

by Staceysanchez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Norma & Jeff
Nov 15, 2022 -

Lexus of Concord responded

Thank you for this great review, Stacey! We are grateful for your continued trust in us here at Lexus of Concord! Norma and Jeff will appreciate your words.

November 13, 2022

Great service, friendly staff. Had a chance to drive a beautiful loaner while my car was repaired. Prices at the only sweet back, especially as they raise them noticeably! More

by Sozaha
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Norma
Nov 14, 2022 -

Lexus of Concord responded

Thank you for the great review! We are thrilled to hear that you had a successful service experience working with the Lexus of Concord team. Drive safely, and we hope to see you back again down the road!

November 11, 2022

Low key approach and answers questions with the proper amount of detail. Fairly priced on service performed. My experience with them has been very positive over the years. More

by Steve
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Norma Gonzalez
Nov 14, 2022 -

Lexus of Concord responded

Thank you for this positive feedback, Steve. The Lexus of Concord team is grateful to have you as a client. We look forward to working with you again down the road!

November 08, 2022

My problem with the car was taken care of immediately. The service consultant was very friendly and helpful. The very next day my car was fixed. I’m very satisfied about the service. More

by ania55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill,Hammond
Nov 09, 2022 -

Lexus of Concord responded

It was our pleasure to serve you! Thank you for the excellent review and for trusting Lexus of Concord with your vehicle's care! Safe travels.

November 03, 2022

excellent . they are very patient and very helpful.. They will guve you a lot of choices… They are awesome More

by Menchie
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
andy Li
Nov 03, 2022 -

Lexus of Concord responded

Thank you for the great review! We are so glad to hear that you had a successful purchase experience working with the Lexus of Concord team. Drive safely, and we hope to see you back again down the road!

November 01, 2022

Lexus of Concord is awesome. My service advisor Jeff Johnson was above and beyond. He was very efficient, courteous, and honest. I would definitely recommend Jeff Johnson and Le More

by Steveestrada123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Johnson
Nov 02, 2022 -

Lexus of Concord responded

We are so happy to hear you had a great service experience at Lexus of Concord! Thank you for the shoutout to Jeff, and we hope to see you again!

October 20, 2022

Service at Concord Lexus is great! Always easy to get in and work is completed timely. More

by julielyster
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Norma
Oct 20, 2022 -

Lexus of Concord responded

Thank you for the review! We are glad to hear that you're a satisfied customer of Lexus of Concord. See you next time!

September 25, 2022

I came to Lexus dealer to have a problem with a hood cable fixed. The problem was identified quickly and it was explained to me in detail. It would take about 2 hours to get the new part obtained and in More

by Alex
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nathan
Sep 25, 2022 -

Lexus of Concord responded

Alex, thank you for the stellar 5-star review of Lexus of Concord! We are so happy Nathan and our team were able to assist you.

September 24, 2022

Very good service took care of the things I asked then about people were very helpful and friendly More

by ppierce4358
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don’t remember
Sep 26, 2022 -

Lexus of Concord responded

Thank you for the great review! We are thrilled to hear that you had a successful service experience working with the Lexus of Concord team. Drive safely, and we hope to see you back again down the road!

September 23, 2022

NATHAN SUNDITA always goes above and beyond with TRULY EXCEPTIONAL service! Ask for him, you will never be disappointed! More

by Andrewk
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nathan Sundita
Sep 23, 2022 -

Lexus of Concord responded

Nathan will be so happy to hear you always appreciate his help during your visits to Lexus of Concord! Thank you!

...
12
...