Lexus of Concord

Everyone was very professional, There is a nice waiting area with refreshments and restrooms. They set me up with a great loaner while my older model Lexus was in the shop. And they seem to have fixed the area with refreshments and restrooms. They set me up with a great loaner while my older model Lexus was in the shop. And they seem to have fixed the problem, most importantly. More

Service Rep Nok Carvallo was present right on time scheduled for ES 300h regular service. I was informed about the work to be done, and after exactly two hours it was completed to my satisfaction, and scheduled for ES 300h regular service. I was informed about the work to be done, and after exactly two hours it was completed to my satisfaction, and including a complimentary car wash. The car runs smooth as silk & I do take care of it at Lexus of Concird!! Thank You 🙏 More

Vehicle maintenance services and customer follow up provided by the Lexus of Concord staff are excellent. provided by the Lexus of Concord staff are excellent. More

Service Consultant, Bill Hammond and his team performed good basic maintenance in a timely manner on my Lexus. Good communication skills. I recommend this dealership for service. good basic maintenance in a timely manner on my Lexus. Good communication skills. I recommend this dealership for service. More

My service rep was Jeff. Excellent job! Fast in & out. Very professional and extremely courteous. Have all my service performed at Lexus Concord. Excellent job! Fast in & out. Very professional and extremely courteous. Have all my service performed at Lexus Concord. More

I enjoy taking my vehicles to Lexus of Concord and working with Service Advisor Nick Carvalho. The 10,000 mile service schedule was performed and the vehicle was finished in a hour and a half. That working with Service Advisor Nick Carvalho. The 10,000 mile service schedule was performed and the vehicle was finished in a hour and a half. That’s quick. I will be returning to Lexus of Concord for my next service. I have been a customer since 2004. More

Eugene was kind-hearted, accommodating and easy to work with. Which made the process easier than I expected. with. Which made the process easier than I expected. More

Took the time to listen to our needs. Was patient with our endless questions and helped us to get to the point where a decision could be made. There was no pressure to make a quick deci Was patient with our endless questions and helped us to get to the point where a decision could be made. There was no pressure to make a quick decision. I would recommend our sales person, Wes Harris, More

The service department at Concord Lexus continues to provide top shelf service. Service advisor Bill Hammond is the reason I keep bringing our vehicles there, and our last 5 vehicles have been Lexus bra provide top shelf service. Service advisor Bill Hammond is the reason I keep bringing our vehicles there, and our last 5 vehicles have been Lexus brand. More