Lexus of Cleveland - Service Center

Metro Lexus lives up to its good reputation. Always efficient and courteous. Always a good job on my vehicle. I have been a satisfied customer for years. Always efficient and courteous. Always a good job on my vehicle. I have been a satisfied customer for years. More

Mr. Miller was knowledgeable and efficient during my service experience. He also provided timely updates. service experience. He also provided timely updates. More

Fantastic service , checked every thing like brakes. alignment, tire ware , changed oil , cleaned car inside, advised me about scratches on my mirrors from the car wash. alignment, tire ware , changed oil , cleaned car inside, advised me about scratches on my mirrors from the car wash. More

very good service . very pleasant to talk with. also answer questions you my have. a pleasure to deal with. very pleasant to talk with. also answer questions you my have. a pleasure to deal with. More

Jeffery Miller of the service department is a manager/advisor who goes far above and beyond to provide professional, high quality service. He is knowledgeable, and beyond capable, plus goes that manager/advisor who goes far above and beyond to provide professional, high quality service. He is knowledgeable, and beyond capable, plus goes that extra mile to ensure that the customer service experience meets his standard of excellence. Thank you, thank you, Jeff...Metro Lexus Is lucky to have you represent the organization and the Lexus reputation of quality performance. More

Very efficient and timely service. Worked very well with Lexis body shop. Car was serviced and body shop work done within a week. Worked very well with Lexis body shop. Car was serviced and body shop work done within a week. More

My first Lexus was a 2004 and I would never buy anything else. My 2018 is my 5th Lexus and I love it. Excellent service and great coffee ☕️ else. My 2018 is my 5th Lexus and I love it. Excellent service and great coffee ☕️ More

Great people. .Great service..Great cars This was my fourth purchase from Metro Lexus brookpark rd. Cleveland .Great service..Great cars This was my fourth purchase from Metro Lexus brookpark rd. Cleveland More

Sales approach and process was very transparent, with no "special waxes, cleaners or protectants" built into, or added on to the price. Service writers Dan Booth, Cordis Bunch and Jeff Miller are very pro "special waxes, cleaners or protectants" built into, or added on to the price. Service writers Dan Booth, Cordis Bunch and Jeff Miller are very professional, knowledgeable and affable. More

Lexus is great! Timely professional and listens to your concerns. The customer service is excellent. Timely professional and listens to your concerns. The customer service is excellent. More