Lexus of Cleveland

Purchase of a pre-owners Toyota Pleasant experience without pressure or gamesmanship. Straightforward sales staff, knowledgeable. Both James and Victor were exceptional. Dealership w Pleasant experience without pressure or gamesmanship. Straightforward sales staff, knowledgeable. Both James and Victor were exceptional. Dealership was clean and ancillary staff friendly and welcoming. Would strongly recommend to others. More

Very good experience My experience with Metro Lexus was very good. All staff including sales, management and finance went out of their way with my customer service. All My experience with Metro Lexus was very good. All staff including sales, management and finance went out of their way with my customer service. All correspondence was answered promptly and professionally. More

Great experience I wanted to purchase a Lexus NX and they were great to work with. Terry was very personable and helped us find the model and year of the one we were I wanted to purchase a Lexus NX and they were great to work with. Terry was very personable and helped us find the model and year of the one we were looking for. I really appreciated the person who helped me understand all the features of the car, set up my phone before we left the lot. More

Friendly and professional car buying experience. My salesman Bosko and David from finance were incredibly friendly and honest. It was an all around 5 star car buying experience and I would hands do My salesman Bosko and David from finance were incredibly friendly and honest. It was an all around 5 star car buying experience and I would hands down recommend Metro Lexus to anyone who is looking for a new or used automobile. More

Superb Customer Experience All of the employees at Metro Lexus made the purchase of my RX350 a wonderful experience. I am writing a positive review for each employee I interacte All of the employees at Metro Lexus made the purchase of my RX350 a wonderful experience. I am writing a positive review for each employee I interacted with on their website page. Rick Cortes is a very knowledgeable, down to earth, professional employee who went above and beyond to ensure I understood the features of my new RX350. He thoroughly explained and showed me the main features of my car and told me if I had any questions I could call him. The reason my review is titled "Superb Customer Experience" is, the following day I sent Rick a text to see if there was a way to display the number of miles I could drive until my gas tank was empty. Not only did he promptly respond, he created a how-to-video to show me the steps. That action alone is going well above, and beyond to provide 100% customer satisfaction! More

Great Experience Christian was very knowledgeable and very helpful. My wife and I were very happy with the service that we got at this dealership. two words Christian was very knowledgeable and very helpful. My wife and I were very happy with the service that we got at this dealership. two words More

Above and Beyond! Every person I came into contact here went above and beyond to assist me. It was the easiest transaction ever and I couldn’t be happier or more thankf Every person I came into contact here went above and beyond to assist me. It was the easiest transaction ever and I couldn’t be happier or more thankful. I didn’t leave feeling cheated, or worried about my purchase and I absolutely love my new car! More

Great Sales People Great Car I really enjoyed working with Karen Mason. She did a great job of finding the perfect car for me and was very knowledgeable, I highly recommend them w I really enjoyed working with Karen Mason. She did a great job of finding the perfect car for me and was very knowledgeable, I highly recommend them when looking for a luxury car. More

Good experience, excellent works. We are very pleased with the purchase. James and Jeff ( Sale manager) are excellent. They are very easy and kind to work with. We would recommend Me We are very pleased with the purchase. James and Jeff ( Sale manager) are excellent. They are very easy and kind to work with. We would recommend Metro Lexus to our friends for future purchases. More

Awesome experience Abed Darwish was great and I'm gonna recommend him. I truly liked my whole experience. I will never buy anything but lexus ever again Abed Darwish was great and I'm gonna recommend him. I truly liked my whole experience. I will never buy anything but lexus ever again More