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Lexus of Clearwater - Service Center

Clearwater, FL

4.8
529 Reviews

529 Reviews of Lexus of Clearwater - Service Center

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November 28, 2023

Best service experience I have had in 27 years as a lexus customer. Paul was terrific. More

by Bubigoose
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul
Nov 30, 2023 -

Lexus of Clearwater responded

Hi, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

November 27, 2023

Lexus of Clearwater has great customer service! Seth V my direct contact is amazing. Always willing to go above and beyond and help me out. I’ve had many Lexuses and continue to be a faithful custo More

by Victor P
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Seth Vosselmann
Nov 29, 2023 -

Lexus of Clearwater responded

Hi Victor, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

November 26, 2023

Excellent work. Required a part to be ordered. Received a call within 48 hours to arrange installation and a loaner car More

by Nick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam
Nov 28, 2023 -

Lexus of Clearwater responded

Hi Nick, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

November 26, 2023

Easy to work with. Staff members are very professional, easy to work with and always eager to be of service. Kevin Mahr is awesome in every way. More

by jk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Mahr
Nov 28, 2023 -

Lexus of Clearwater responded

Hi, thank you for your kind words and this wonderful review! If you need more help, our team is available to talk -- safe travels!

November 26, 2023

Mr. Vess was very professional and I was very pleased with the service he provided. More

by wilvinperry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vess
Nov 28, 2023 -

Lexus of Clearwater responded

Hi, we're happy you found Vess to be so supportive during your experience here at Lexus of Clearwater. Don't hesitate to call us if you ever need anything. Be safe on the road!

November 23, 2023

Service was friendly and efficient. Scheduling online was easy. Looking forward to my next visit. More

by gary.zino
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember names.
Nov 25, 2023 -

Lexus of Clearwater responded

Hi Gary, your comments keep us motivated and working hard for all our guests! Drive safe, and we'll see you on the road.

November 19, 2023

Seth was a good listener and made sure that my concerns were addressed. He took care of extra details that were needed right down to the windshield washer. The care was also beautifully cleaned. More

by jerifco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Seth
Dec 28, 2023 -

Lexus of Clearwater responded

Hi Jerifco, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

November 14, 2023

Great,clean, friendly, close by, very knowledgeable, courteous, the coffee , treats, awesome, people, the service, bathrooms state of the art, More

by Marybyrd10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edmund
Nov 17, 2023 -

Lexus of Clearwater responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

November 13, 2023

Michelle Sofarelli is an excellent service consultant. She is knowledgeable, courteous and keeps you informed. A job well done every time! Also, I would like to commend your Service Manager, Gerciany More

by mtrustee1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Sofarelli, Gerciany DeOliveira, Dan Havekotte
Nov 16, 2023 -

Lexus of Clearwater responded

Hi, thank you for taking the time to leave a review for us at Lexus of Clearwater. We're happy we could meet your expectations! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

November 13, 2023

I was never told that the tires on the car I purchased at $112,000.00 would need replacement in 15000 miles. In addition the wear is a sign of improper alignment so therefore the service I had done at this d More

by Jeveret1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bo Bogdan Raesol, Mory Ahmed, Michelle at service
Nov 16, 2023 -

Lexus of Clearwater responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would really like to help turn your experience around. If you would be willing to give us another chance, please contact our GM at (727) 231-1443 to discuss what we can do to help.

Nov 16, 2023 -

Jeveret1 responded

Thank you. Lexus of Clearwater has taken care of this issue with superb response quickly and extremely satisfying. Resolve is pending and I am amazed how wonderful Lexus of Clearwater responded. I am so happy that Lexus of Clearwater has regained my faith

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