Lexus of Clearwater - Service Center
Clearwater, FL
529 Reviews of Lexus of Clearwater - Service Center
Lexus of Clearwater has great customer service! Seth V my direct contact is amazing. Always willing to go above and beyond and help me out. I’ve had many Lexuses and continue to be a faithful custo Seth V my direct contact is amazing. Always willing to go above and beyond and help me out. I’ve had many Lexuses and continue to be a faithful customer because of Seth and a team of Clearwater. More
Easy to work with. Staff members are very professional, easy to work with and always eager to be of service. Kevin Mahr is awesome in every way. Staff members are very professional, easy to work with and always eager to be of service. Kevin Mahr is awesome in every way. More
Seth was a good listener and made sure that my concerns were addressed. He took care of extra details that were needed right down to the windshield washer. The care was also beautifully cleaned. were addressed. He took care of extra details that were needed right down to the windshield washer. The care was also beautifully cleaned. More
Michelle Sofarelli is an excellent service consultant. She is knowledgeable, courteous and keeps you informed. A job well done every time! Also, I would like to commend your Service Manager, Gerciany She is knowledgeable, courteous and keeps you informed. A job well done every time! Also, I would like to commend your Service Manager, Gerciany DeOliveira. We spoke months ago on a follow up item from our May, 2023 service. She immediately took responsibility, ordered service records and obtained copies of our Owners Manual for our 2019 RX350, which accidentally got misplaced during our May, 2023 service. Although it to took months for the Owners Manuals to arrive, she kept us informed throughout the process and even the books and records Fed Ex to our home. Her efforts went above and beyond and were greatly appreciated. It is actions taken, like from these two service minded employees, that keep us coming back to Lexus as we are now driving our 5th RX SUV since we purchased your first RX300 from the dealership decades ago. More
I was never told that the tires on the car I purchased at $112,000.00 would need replacement in 15000 miles. In addition the wear is a sign of improper alignment so therefore the service I had done at this d $112,000.00 would need replacement in 15000 miles. In addition the wear is a sign of improper alignment so therefore the service I had done at this dealer they did not check the alignment nor mention the tires were nearing the end of life. Meantime they sell me a tire and rim contract for 84 mos when the tires would not even last that long unless I drove only about 178 miles per month. This dealer is not to be trusted. More