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Lexus of Clearwater - Service Center

Clearwater, FL

4.8
536 Reviews

536 Reviews of Lexus of Clearwater - Service Center

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September 16, 2021

While the service people were friendly enough, they were not able to diagnose my problem. They don’t even wash the exterior when bringing in for service like the Ford dealership does with my F-150. Trying More

by GenaD
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Kevin Mahr
Sep 18, 2021 -

Lexus of Clearwater responded

Hi Genad, we appreciate you taking the time to respond. The staff at Lexus of Clearwater take our reviews very seriously. If you are willing, please call our General Manager at (727) 231-1443 for further assistance with moving forward. Thank you for leaving your feedback, and we hope to hear from you in the future.

September 14, 2021

Always a good experience because of my excellent service advisor Russell. An added benefit is the beautiful and comfortable renovation of the dealership. More

by ellencornell1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Russell Kaye
Sep 16, 2021 -

Lexus of Clearwater responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

September 13, 2021

Quickly responded to my request for an appointment. Processes my vehicle and ordered tire. The only thing I would have liked is if tire was in stock since car is 2021. More

by sswymer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michelle
Sep 15, 2021 -

Lexus of Clearwater responded

Hi, your comments keep us motivated and working hard for all our guests! We always strive to provide personable and excellent customer service. Thank you for the review!

September 08, 2021

I took my ES350 in for service last week and as usual, everyone was so kind and helpful. One of the best Lexus dealerships in Florida. More

by ZaxxinFla
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Aloia
Sep 09, 2021 -

Lexus of Clearwater responded

Hi, it is great to read such wonderful comments about your recent experience with us! Feel free to stop by if you ever need any more help.

September 03, 2021

I was scheduled for a replacement key for my Lexus. After an hour passed, I was informed that they did not have any keys available and I would have to make another appointment. Why did it take an hou More

by kparkin1
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Rob Boivin
Sep 06, 2021 -

Lexus of Clearwater responded

Hi, thank you for taking the time to leave us feedback. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (727) 231-1443 to discuss what we can do to help.

August 28, 2021

The service on my vehicle was performed as expected. The dealer kept my car overnight. It was picked up with a full tank of gas however, returned the next day with 1/2 tank. Finally the car was not cleaned More

by Keith_ut04
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mike Aloia, Brian Kramer
Aug 31, 2021 -

Lexus of Clearwater responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (727) 231-1443 to discuss what we can do to help.

August 27, 2021

The appointment process was simple and during the safety check it was discovered that a battery was needed. Thanks, Lexus More

by rory.mike
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
nick mamalito
Aug 31, 2021 -

Lexus of Clearwater responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

August 27, 2021

Always a great experience dealing with Lexus, specifically, Eric Almberg, Service Consultant. He is personable, knowledgeable and an excellent staff member. I also wish to compliment Justin Maldo More

by ggilchrist4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Maldonado, Eric Almberg
Aug 31, 2021 -

Lexus of Clearwater responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much again for your feedback! We hope you have a great day!

August 26, 2021

Professional and helpful in offering suggestions for service needs. Great attitudes and very responsive to customers needs. Kept me updated in a timely fashion. Thanks More

by rcmcadams
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michelle Sofarelli
Aug 31, 2021 -

Lexus of Clearwater responded

Hi, it is great to read such wonderful comments about your recent experience with us! Feel free to stop by if you ever need any more help.

August 23, 2021

I have purchased two vehicles and have all my service done at Lexus of Clearwater. I have been very satisfied with their work and all the people I have come in contact with at the dealership. More

by jimuscg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Russell Kaye
Aug 27, 2021 -

Lexus of Clearwater responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Lexus of Clearwater! If you ever need help, just give us a call. Happy motoring!

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