Lexus of Clearwater - Service Center

This dealership is doing good. Service from the service center was good and the service staff was good and friendly also. Service from the service center was good and the service staff was good and friendly also. More

Top notch service. Lexus standards as one would expect. The dealership is clean, friendly and contemporary. The Advisor was excellent to deal with and the service to th Lexus standards as one would expect. The dealership is clean, friendly and contemporary. The Advisor was excellent to deal with and the service to the vehicle was excellent. More

Clearwater Lexus IS and and always has been the best dealership around. They have the best service reps who are honest and professional. dealership around. They have the best service reps who are honest and professional. More

This is my second complementary check of my vehicle, My service advisor kept me informed though out my wait. Everything was completed as need. service advisor kept me informed though out my wait. Everything was completed as need. More

My first time at the dealership and the service experience was very professional and courteous. experience was very professional and courteous. More

The service department is not what you expect. Customer service is below average. My windshield was damaged while installing the rubber filler in the wipers. I discovered this on my way out. I bro Customer service is below average. My windshield was damaged while installing the rubber filler in the wipers. I discovered this on my way out. I brought to the attention of the service manager. It was later replaced but it seemed that no one knew of this mishap before they brought my car back to me. The service manager was not very helpful or welcoming. I was left standing for few minutes nearby his desk and he never asked me to take a seat while he continued to finish the paper work. Usually the service managers complete the paperwork and bring it to me while I am sitting in the waiting area. After discovering what happened, he brought the mechanic who acknowledged his error and apologized for. It should be noted that when this was brought to the general manager and the service department manager they took good care and handled it efficiently and appropriately. More

Excellent service and advisor. My Lexus was serviced correctly - no problems - in and out on the predetermined timeframe. Highly recommend! My Lexus was serviced correctly - no problems - in and out on the predetermined timeframe. Highly recommend! More

The service department has really declined. The service advisor that was initially scheduled to my appt was not in and the one that I was changed to was late. I was not contacted immediately wh The service advisor that was initially scheduled to my appt was not in and the one that I was changed to was late. I was not contacted immediately when my car was done and upon returning to pick up it was a fiasco and I was waiting quite some time for staff to be finished with current customers. It would’ve been nice to have been acknowledged during this time. This experience was extremely disappointing to see the decline. More

Customer service is outstanding. They took the time to listen to our concerns and made sure that all the issues were taken care of. Superior service. They took the time to listen to our concerns and made sure that all the issues were taken care of. Superior service. More

As usual Service was thorough and efficient. I am comfortable trusting the safety and welfare of our Family to Lexus Of Clearwater. I am comfortable trusting the safety and welfare of our Family to Lexus Of Clearwater. More