Lexus of Clearwater - Service Center

Not only was I told it would take 2. 5 hours for an oil change and tire rotation, but it took nearly 3 hours. I'm sure there were other smaller things done on a routine service, but that 5 hours for an oil change and tire rotation, but it took nearly 3 hours. I'm sure there were other smaller things done on a routine service, but that's still too long, especially for an 8:30am appt. Also, their GM has been extremely poor with communication follow-up. He said he'd call Monday. I showed up Thursday for service, and told the staff I've been waiting to hear from him (so they said they'd email him), and here it is Friday morning and still nothing! EXTREMELY DISAPPOINTING from a brand like this. I expected much more! More

Very professional and efficient. Service is always quick and service rep Eric is the best. Service is always quick and service rep Eric is the best. More

Always responsive and pleasant. Minimum wait time for service required. Wish they were closer to St. Petersburg. Minimum wait time for service required. Wish they were closer to St. Petersburg. More

Professional courteous and knowledgeable staff, clean comfortable waiting area. Prompt service. Appreciate the respectable attention provided to us from Seth. comfortable waiting area. Prompt service. Appreciate the respectable attention provided to us from Seth. More

From the time I arrived, my service was handled in a very efficient manner. Seth greeted me and took over from there. I also appreciate the clean and comfortable waiting area. Having a tv and snacks avail efficient manner. Seth greeted me and took over from there. I also appreciate the clean and comfortable waiting area. Having a tv and snacks available was a plus.. Seth was so patient and thorough in explaining what was done during this visit. It is a pleasure coming to this dealership when my service is due. More

They are always quick to respond to any issues. Great service every time we go. Great service every time we go. More

Paul is my service agent and he is very polite and professional. When I pulled into the garage nobody noticed at first then a gentleman saw me and asked if anybody has help me yet. I told him know and professional. When I pulled into the garage nobody noticed at first then a gentleman saw me and asked if anybody has help me yet. I told him know and he would send someone right away. Lexus of Clearwater has great service. The waiting room has comfortable chairs and tables if you need to work on a computer. More

Great service. Wonderful waiting experience. I had no problems with any of the facilities or employees Wonderful waiting experience. I had no problems with any of the facilities or employees More

Lexus of Clearwater has been fantastic. They really go out of the way to feel like you are their biggest customer. I feel as though I’m at a luxury hotel when I pull into the service area They really go out of the way to feel like you are their biggest customer. I feel as though I’m at a luxury hotel when I pull into the service area. Everyone is friendly and helpful, even if your just coming in for a car wash. More

The service agent was very helpful. He explained what needed to be done and he answered all my questions. They did the work and it was done well. He explained what needed to be done and he answered all my questions. They did the work and it was done well. More