Lexus of Clearwater

Just terrible. The GM is way over his head yjr finance director Nicki was as rude as she is unqualified. LEXUS BUYERS SHOULD STAY AWAY FROM THIS DEALERSHIP YOU HAVE BEEN WARNED director Nicki was as rude as she is unqualified. LEXUS BUYERS SHOULD STAY AWAY FROM THIS DEALERSHIP YOU HAVE BEEN WARNED More

We have purchased over 15 vehicles in our lifetime and this was by far the best purchasing experience we have ever had. From the person that greeted us when we entered the showroom, our sales associate S this was by far the best purchasing experience we have ever had. From the person that greeted us when we entered the showroom, our sales associate Steve Miskiecicz, finance and delivery, everything was perfect. There was never any pressure and everyone was very accommodating to our every need. We called on a Saturday to inquire about the vehicle we wanted because we live too far to go in person. Steve worked all afternoon to get us where we needed to be and even came in on Sunday to send us pictures. We drove down Monday and picked up our Lexus. Thanks again and we will be back for another Lexus very soon. More

Steve was very friendly and knowledgeable. I didn't feel Steve was very friendly and knowledgeable. I didn't feel pressured to buy and the negotiating process was very smooth. Overall, I had a great car b Steve was very friendly and knowledgeable. I didn't feel pressured to buy and the negotiating process was very smooth. Overall, I had a great car buying experience and will recommend Steve to anyone who asks. More

I wanted to write you a note to thank you for the opportunity to purchase a Lexus from Roger. I called to the dealership one evening about the 2010 Gold RX350 but no one answered the call. The next d opportunity to purchase a Lexus from Roger. I called to the dealership one evening about the 2010 Gold RX350 but no one answered the call. The next day Roger called me to ask why I contacted Lexus of Clearwater and I told him. From there on Roger was professional, informative, concerned, and open/easy to talk with on the vehicle. I was considering this Lexus and one from a private owner. Roger waited for me at the dealership on his day off till 8pm in order to show me the vehicle. He followed up on the car in the morning even with training, meetings, and the COO of autonation at the dealership. Roger personally came all the way to Zephyrhills,FL (50+ miles) and picked me up to go to the dealership for purchase and pick up. He would not let me out of the dealership until I understood all the features, and capabilities of this vehicle....... He stayed late doing all this because He cares about his customers. I have owned 4 Lexus vehicles and this is the first time I have purchased a Lexus from a dealership. Roger was a big part of the reason we purchased from your dealership. Thanks, Marc More

We traveled 600 miles to this dealership to buy a used car and, not being familiar with them at all, did not know what to expect. However, the dealership, and our sales person Terry Kistner, were excelle car and, not being familiar with them at all, did not know what to expect. However, the dealership, and our sales person Terry Kistner, were excellent. Terry worked with us over the phone and via email to select the right vehicle for us. When we arrived, Terry had everything ready for us to expedite the process. And Nicky was very efficient and helpful in going through the paperwork with us. We could not have been more pleased. It was definitely worth the long drive to get the car of our dreams! More

'Snow Birds' shipping their winter vehicles north are supposedly preventing my new GX from being delivered to me in Maine. My 'One Pay 36 Month Lease' dated March 31st, stipulates that I would have deliv supposedly preventing my new GX from being delivered to me in Maine. My 'One Pay 36 Month Lease' dated March 31st, stipulates that I would have delivery of my new vehicle by the end of April. I have been provided the name & phone number of an 'Auto Transport Broker' who took it upon herself to scold me for purchasing a vehicle at this time of year which requires transporting north and wasn't I aware that many of these 'snow birds' had made their reservations more than a year in advance? Frankly, it never occurred to me that anyone other than Lexus would be transporting my vehicle! The dealership Mgr., Sean King, was 'not authorized' to make any adjustment to my lease agreement such as extending the length of the agreement for time lost or monetarily compensating me in any way, but did offer to either provide me with a free oil change or detailing. That offer was so offensive and utterly ridiculous under the circumstances, I have to chuckle when recalling the offers. I was also asked if I might be interested in something from the gift shop, but had already spent $400 on Lexus bling at the time of purchase. I could not be guaranteed reimbursement for any/all expenditures incurred by flying someone to FL and then having them drive the vehicle home for me. Of course this would be an extra 1500 miles that I would have wanted added to the end of my lease, as I'm not physically able to drive a vehicle that distance and don't want my pre-paid miles wasted on transportation that was already agreed to in my original deal. Without getting into the personal reasons for purchasing my new GX in FL, it was expressly due to convenience; what a total debacle! My local Lexus salesman was very supportive of my decision to move ahead with this purchase initially, but also understands that in spite of me presently owning an SC, and having owned several other Lexus vehicles previously, (which included exceptional service!) I don't foresee myself continuing to do business with Lexus. More

Roger gave us great customer from our first introduction to the final signature on the dotted line. He listened to our description of what we wanted and directed to the exact car that I wanted. I felt comfo to the final signature on the dotted line. He listened to our description of what we wanted and directed to the exact car that I wanted. I felt comfortable during all aspects of the negoiation and sale. Roger and the staff at Lexus of Clearwater were warm, friendly and professional. On a personal note Roger is a very personalble man and he seems to have a positve demenor anytme you talk to him. This is my 2nd Lexus I have bought there and I would highly recommend this dealship and working with Roger to anyone. Thanks again Roger for all your assistance!!! You Rock!!! More

I recently purchased my new SUV from Lexus of Clearwater. To convinced me with the transaction I had the pleasure of dealing with Mr. Steve Miskiewicz. In fact, it was through his dedication to his work an To convinced me with the transaction I had the pleasure of dealing with Mr. Steve Miskiewicz. In fact, it was through his dedication to his work and loyality that I was able to conclude the purchase. I found Steve to be extremely professional, as well as very polite and someone I enjoyed meeting. As the owner of my new LX 570, I would highly recommend anyone looking for a Lexus vehicle to go to Lexus of Clearwater and work with Mr. Steve Miskiewics. Good work Steve, More

I was shopping for a certified pre-owned Lexus I did not end up buying a car from this dealership and all my dealings were long-distance by telephone and e-mail. But Brandon Bayer was most helpful in provid end up buying a car from this dealership and all my dealings were long-distance by telephone and e-mail. But Brandon Bayer was most helpful in providing full information about the vehicle in which I was interested, detailed descriptions of the exterior and interior condition, including blemishes, and service records. Even though the vehicle was a CPO and had been carefully reconditioned, he inspected it himself, took it for a test drive, and reported back to me. He was responsive, but not intrusive. I have every confidence in the accuracy of his judgement and the information he provided, positive and negative (he even steered me away from one vehicle when I first communicated with him). In the end, I decided to buy a different type of vehicle, but had this dealer had one in stock, I would not have hesitated to buy it based solely on Mr. Bayer's representations. More

Danny made me feel comfortable and gave me a good deal. I would recommend him and send friends to him. The rest of the people there were friendly too. I would recommend him and send friends to him. The rest of the people there were friendly too. More