Lexus of Clearwater

I went to Lexus to purchase 2010 Lexus ES 350 that I seen online & it was still there. I purchased it with the help of a friendly young man name Chris Wenss. He was very professional, courteous answered my online & it was still there. I purchased it with the help of a friendly young man name Chris Wenss. He was very professional, courteous answered my questions. Chris is a great asset to your company. Keep up the Good Work Chris More

Very nice and professional and courteous. The service rep Russ was very nice and helpful The service rep Russ was very nice and helpful More

Eric Almberg is a fantastic service adviser, very courteous and knowledgeable. Craig is very courteous courteous and knowledgeable. Craig is very courteous More

Came in for an oil change and decided to trade one of our vehicles for another one. (Chris) the sales person was great in the beginning. However, I was lied to to complete the sale. I say in the dealer for h vehicles for another one. (Chris) the sales person was great in the beginning. However, I was lied to to complete the sale. I say in the dealer for hours waiting to complete the sales because I laid out specific guidelines I needed to be followed and that if they couldn’t do it I would not be able to complete the sale. After 6-8 hours they came to agreement with my guidelines. Several weeks of not being able to fully register the car that’s when I was rudely told by my sales person that they did the exact opposite of what I had asked. After voicing my concerns and speaking to several managers. My sales person rudely sent me a message via text that upset me very much. This specific dealer from my experience only wanted the sale, and when the sale was “final” I was left in a gutter to fend for myself and was sent rude text messages. No one ever has answers and if they do it’s to pacify the situation until they can go around it. After showing the text messages to the finance manager, she too could not believe what was written to a customer, and told me the sales agent would be calling to apologize. Needless to say it’s been a week and a half and I’ve not received a phone call from said person. I’ve been dealing with lexus finances for years and never have I been treated like this. It brought tears to my eyes to see how they treated me. And how sweet and helpful they were in the beginning. I’ve thought about writing this for weeks and at first I didn’t want to write a bad review, but I’ve been hurt emotionally. And I feel let down by a company that I thought held high standards and prestige. More

Quick, efficient. In and out in less than two hours. If they were closer to my home it would be perfect. In and out in less than two hours. If they were closer to my home it would be perfect. More

I had my car serviced and bought 4 new tires. I never thought ahead of time to ask for a loaner car. My service person had ordered one because he knew how long it would take for the service I r I never thought ahead of time to ask for a loaner car. My service person had ordered one because he knew how long it would take for the service I requested. Thank You Lexus....you made my day easier. More

What a wonderful experience. Paul took great care of me and my vehicle. I will definitely be back to Lexus of Clearwater. Paul took great care of me and my vehicle. I will definitely be back to Lexus of Clearwater. More

Quick, honest, Service. Paul is a great guy who takes care all the things. Great dealership Paul is a great guy who takes care all the things. Great dealership More

This dealership gives excellent service. I have used them for the 16 years that I have owned a Lexus. There prices are in line with any other place you could go. They will also take your pos I have used them for the 16 years that I have owned a Lexus. There prices are in line with any other place you could go. They will also take your position with Lexus if appropriate on warrantee work. More

Excellent service and communication from start to finish. They made the new car buying prices easy! They made the new car buying prices easy! More