Lexus of Clearwater

Brandon Decapita was an absolute pleasure to work with. He found me the car I wanted, was incredibly patient, very knowledge, and transparent with pricing. I highly recommend him and the dealership as a wh He found me the car I wanted, was incredibly patient, very knowledge, and transparent with pricing. I highly recommend him and the dealership as a whole. More

Absolutely Best experience at a dealership that I have ever had. They really took the time to address my concerns and worked with me. I loved everybody that I encountered. I'm beyond impressed with this p ever had. They really took the time to address my concerns and worked with me. I loved everybody that I encountered. I'm beyond impressed with this place. More

Eric the customer ambassador is excellent and thorough. He takes his time and makes sure that everything goes exactly the way it should. He takes his time and makes sure that everything goes exactly the way it should. More

Great dealer! Sales and management were very helpful! Connor was extremely professional, knowledgeable and helped make it a very smooth purchase! Thank you! Jer Sales and management were very helpful! Connor was extremely professional, knowledgeable and helped make it a very smooth purchase! Thank you! Jeremy More

I gave the review but this website is slow to give me the credit so I won't rate again credit so I won't rate again More

This was my second visit to this location for service - each visit has been outstanding in terms of customer experience......service manager Paul kept me informed throughout the service process and my vehi each visit has been outstanding in terms of customer experience......service manager Paul kept me informed throughout the service process and my vehicle was finished earlier than promised. More

Everyone was happy and helpful. My wife and I didn’t feel pressured. Our salesman was honest and knowledgeable and didn’t try to up sell us. We appreciated Preston Hicks time and ef My wife and I didn’t feel pressured. Our salesman was honest and knowledgeable and didn’t try to up sell us. We appreciated Preston Hicks time and efforts. More

Thrilled with my service! Kevin al 21ways has a list to be done for the mileage. We discuss all of it, then the work starts. I stayed in the lounge for a little less than 2 h Kevin al 21ways has a list to be done for the mileage. We discuss all of it, then the work starts. I stayed in the lounge for a little less than 2 hours. The SUV was washed & vacuumed when it was returned. More

First, to understand my rating of 5 stars, you should know that any business that does what it says it will do, or provides goods or services as you would expect, deserves 3 stars. Unlike some reviewers, know that any business that does what it says it will do, or provides goods or services as you would expect, deserves 3 stars. Unlike some reviewers, I don’t give 5 stars to any company just because they meet the minimum criteria of providing something in exchange for money. Companies rated above 3 stars are few. Companies I rate above 4 stars are very rare. You have to really show me something to get a 5 star rating out of me. I was so taken aback by the level of professionalism and truly outstanding customer service that I did not hesitate for a moment to give Lexus of Clearwater 5 stars. It seemed to me that the team at Lexus of Clearwater wanted me to have a good car-buying experience and they were not going to let anything prevent that. I purchased a 2016 GX 460, a seven year old car, and when I got it home in Sebring, 2-1/2 hours away, I realized there was a problem with the tires. The next morning, I sent an email to my sales associate, Brian T. explaining the problem and asking him what I should do. That same morning I received a call from the Service Director, Nicole B., telling me that they would take care of the problem immediately at no cost or inconvenience to me. Which they did the very next day. Now, this was a used car and the tire problem wasn’t exactly their fault and it was not a cheap fix but they did not hesitate to make it right. When was the last time you got that kind of service from a car dealer? Ever? If you’re looking for a new or used car, Lexus of Clearwater is the only place to go. Their customer service will get your attention! More

Paul is an outstanding communicator and is committed to an fantastic guest experience. Trust him to give the honest and best service. an fantastic guest experience. Trust him to give the honest and best service. More