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Lexus of Cherry Hill - Service Center

Mount Laurel, NJ

4.9
182 Reviews

182 Reviews of Lexus of Cherry Hill - Service Center

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April 18, 2021

Took care of my needs promptly and correctly and kept me informed on the progress of the repair work I was having done on my vehicle More

by G76ersfan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael in service and victor in the parts department
Apr 19, 2021 -

Lexus of Cherry Hill responded

Thank you for your kind review! We are thrilled that you were so well taken care of by our team and we hope to see you again. Drive safely!

April 05, 2021

Positive experience today. John was efficient getting mr vehicle registered and providing a loaner. When my car was ready he let me know immediately. Yay More

by Fernanda Smith
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Joseph
Apr 06, 2021 -

Lexus of Cherry Hill responded

Thank you for taking the time to review us! We appreciate your business and are thrilled to hear that John got your vehicle taken care of efficiently. Drive safely, and we hope to see you again at Lexus of Cherry Hill!

March 31, 2021

I have always received excellent treatment and service when I bring my vehicle in for service at Lexus of Cherry Hill. I have been dealing with Jamie as my service writer for a while now and have always f More

by F Lomis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jamie, service department
Apr 01, 2021 -

Lexus of Cherry Hill responded

It makes us smile to hear that you've received consistently excellent service from our Lexus of Cherry Hill team. Thank you so much for giving a shout-out to Jamie! We are grateful to have you as a customer and look forward to our continued relationship.

March 31, 2021

We will only bring our car to Cherry Hill Lexus. We have been a customer there since 2000. They do a wonderful job and we feel so comfortable there. Now that we are so much older, we only ask for Jamie R. More

by philnlinda
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jamie Robinson, Bob Mount
Apr 01, 2021 -

Lexus of Cherry Hill responded

Your loyal business means the world to us! Thank you for your confidence in Jamie and the team. See you next time at Lexus of Cherry Hill!

March 25, 2021

Great service, Jamie was very professional and made sure I was updated on the status of my vehicle. She made sure I was aware of the other issues I had with my car. Awesome visit. More

by ab.stevenson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jamie
Mar 25, 2021 -

Lexus of Cherry Hill responded

Thank you for taking the time to review us, and shout out Jamie! We appreciate your business and will be sure to pass on the kind words. Safe travels! - The Lexus of Cherry Hill team

March 23, 2021

John Joseph is a professional and efficient service manager. He was helpful in getting what I needed for service of my Lexus vehicle. Called me when my car was ready. More

by Jmarra53
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Joseph
Mar 24, 2021 -

Lexus of Cherry Hill responded

Thank you for taking the time to review us! We appreciate your business and are thrilled to hear that John went above and beyond to assist with your vehicle. Drive safely, and we hope to see you again at Lexus of Cherry Hill!

March 17, 2021

Tom always works with me and is considerate and informative with my vehicle needs yet I never feel that he’s put financial interests over my own. More

by smalbert12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom McElrath
Mar 18, 2021 -

Lexus of Cherry Hill responded

Thank you for taking the time to leave us a review! It is always a pleasure to assist you here at Lexus of Cherry Hill, and we will certainly let Tom know that you appreciate his help. If you ever need anything else, don't hesitate to come back and see us again!

February 23, 2021

The Service Dept at Lexus of Cherry Hill is always exceptional. Fast, courteous, and competent. Thank you to John for helping with my appointment today. More

by Cgian12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John in Service Dept., Ron Pacifico
Feb 24, 2021 -

Lexus of Cherry Hill responded

Your feedback means so much to all of us at Lexus of Cherry Hill! We strive to deliver top-notch service and I am so glad that came through to you!

February 10, 2021

Great service. Service appointment was scheduled within 24 hrs. Reception was quick and easy. Recall work along with oil change and tire rotation was completed same day. More

by Wwismer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Joseph
Feb 10, 2021 -

Lexus of Cherry Hill responded

It was our pleasure to deliver an efficient, high-quality service experience! Thank you for putting your trust in the Lexus of Cherry Hill team. See you next time!

February 05, 2021

Shannon Hicks is knowledgeable, courteous and such a professional. I am confident in his guidance and trust his judgement. I come in from DC because I appreciate his work. More

by miyukiwilliams
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Damion Pugh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shannon Hicks 5 stars.
Feb 08, 2021 -

Lexus of Cherry Hill responded

Thank you for the great review! We appreciate your feedback about Shannon and are happy to hear that he went above and beyond to assist with your vehicle. Drive safely, and we hope to see you again at Lexus of Cherry Hill!

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