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Lexus of Cherry Hill - Service Center

Mount Laurel, NJ

4.9
182 Reviews

182 Reviews of Lexus of Cherry Hill - Service Center

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March 02, 2022

Very professional excellence service so very satisfied I brought my car here and am having it serviced here Thank you Shannon More

by tomkilgore49
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shannon Hicks and H. Quintanilla
Mar 03, 2022 -

Lexus of Cherry Hill responded

Thank you for stopping by to share your great review of Shannon and our team! It means a lot that you are a happy Lexus of Cherry Hill customer and we hope to welcome you back for your future service needs. Drive safely!

March 01, 2022

I have been a customer of Lexus of Cherry Hill since 2005. They always worked hard to satisfy my needs whether I bought a new car or took my car for service. Starting from General Manager to Sales and S More

by Rajendra Sharma
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Joseph, Service Consultant
Mar 01, 2022 -

Lexus of Cherry Hill responded

Rajendra, thanks for the kind review and for your loyal business! To have committed customers like you is a dream come true. We are glad that you've had great past experiences and continue to have positive visits. Thank you for shouting out John for helping you during your most recent time with us. We're glad that he kept you in the loop and made the visit a successful one! --The Lexus of Cherry Hill Crew

February 25, 2022

Lexus of Cherry Hill -Service is always great! I live at the shore & make the drive to dealership, I always know my service will be top notch.. Friendly staff. Wish waiting area was more up to dat More

by Mary
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Salbo
Feb 25, 2022 -

Lexus of Cherry Hill responded

Mary, thank you for the great review! We are thrilled to hear that you had such a successful service experience working with the Lexus of Cherry Hill team. We appreciate your feedback regarding our waiting area and will be sure to keep it in mind moving forward. If there is anything more I can do to assist you, please feel free to reach out. Best, Jamie Pratt - Service Manager - 856-727-1111 ext 1215

February 16, 2022

I was very satisfied with John and how he handled everything. The car looks great that’s why I always take my car to your dealership. Thanks so much Barbara Gervasoni More

by Rudner4242@gmail.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John I don’t have his last name
Feb 17, 2022 -

Lexus of Cherry Hill responded

Thank you for the great review, Barbara! We strive to deliver a seamless service experience, and we appreciate your confidence in John to get the job done. Drive safely, and we hope to see you back again at Lexus of Cherry Hill!

February 12, 2022

Friendly staff, clean my car, comfortable seat was offered to me. Good service all and alll More

by Anirahc68
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I forgot his name
Feb 14, 2022 -

Lexus of Cherry Hill responded

It is great to see that our team was friendly and accommodating. The Lexus of Cherry Hill team appreciates kind words like these.

February 05, 2022

Excellent in every aspect. Efficient, courteous, personable staff. Service was quick and complete. Loaner vehicle was exquisite. Work report was comprehensive and easy to understand. Highly reco More

by 2X Lexus Owner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fred E.
Feb 07, 2022 -

Lexus of Cherry Hill responded

Thank you for taking the time to share! We are thrilled to hear that you had such a seamless and enjoyable service experience. Drive safely, and we hope to see you back again at Lexus of Cherry Hill!

February 04, 2022

My service rep iJohn Joseph is the best, cordial, knowledgeable, and never pushy.I recommend. More

by chuckwedra
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wayne Gross
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kurt Johnson
Feb 04, 2022 -

Lexus of Cherry Hill responded

Thanks for taking the time to leave Lexus of Cherry Hill a five-star review! John will be delighted to see you trust and recommend his services. Have a great day!

January 31, 2022

Lexus of Cherry Hill service is always excellent and professional you feel like a client not a customer the GM knows your last name More

by Greenlawrin42
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shannon Hicks service department , Ron Pacifico, Ed Sunday
Feb 01, 2022 -

Lexus of Cherry Hill responded

Thank you for the great review! We are so glad to hear that you had such a successful service experience working with the Lexus of Cherry Hill team. Drive safely, and we hope to see you back again down the road!

January 24, 2022

Everyone is always courteous and attentive to your needs from the customer rep to the showroom floor. More

by Brand X
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fred Ellet
Jan 25, 2022 -

Lexus of Cherry Hill responded

Thank you for the great review! We are so glad to hear that you had such a successful service experience working with the Lexus of Cherry Hill team. Drive safely, and we hope to see you back again down the road!

January 18, 2022

Had vehicle service was waited on right away at appointed time. While waiting was asked if there were any questions. Service just over an hour car was cleaned and vacuumed. Service personnel were friendly a More

by Jack.grant71
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jack McCartney
Jan 19, 2022 -

Lexus of Cherry Hill responded

Jack, thank you for taking the time to review us! We are so glad to hear that you found the right vehicle working with the Lexus of Cherry Hill team. Drive safely, and we hope to see you back again down the road!

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