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Lexus of Cherry Hill - Service Center

Mount Laurel, NJ

4.9
197 Reviews

197 Reviews of Lexus of Cherry Hill - Service Center

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January 21, 2023

Shannon and the mechanic that called me to talk about the diagnostic results were so helpful and treated me respectfully and included me in decision making. Thank you for the great service. More

by Dawn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Hicks and mechanic who did the work
Jan 23, 2023 -

Lexus of Cherry Hill responded

Thanks for the review, Dawn. We are glad that Shannon was helpful, respectful, and nice to work with. We appreciate your feedback here at Lexus of Cherry Hill, and we'll see you around!

January 11, 2023

Jamie was great! She is always pleasant and seems to resolve my issues without making the situation more stressful. She understands that your car is your baby and she More

by avdmore
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie - Service Manager
Jan 12, 2023 -

Lexus of Cherry Hill responded

Jamie is one of the very best in the business and we are happy to see that she made your experience great! Thank you so much for supporting Lexus of Cherry Hill and we will see you next time!

December 31, 2022

My problem was diagnosed and repaired in a timely manor. Mike, who handled my case, was efficient and caring. I was given a loaner and informed when I could anticipate the repair to be completed. All was d More

by jab9066
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Salvo
Jan 03, 2023 -

Lexus of Cherry Hill responded

We are happy to hear that Mike and the team gave you a great experience! Thank you for choosing Lexus of Cherry Hill and for stopping by to share your five-star review. Drive safely until we see you again!

December 22, 2022

The Service department is always polite. They always seem to be upgrading their appearance and looks. More

by Ostott6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan serrano
Dec 22, 2022 -

Lexus of Cherry Hill responded

Thank you for sharing your wonderful experience with our service team! All of us at Lexus of Cherry Hill appreciate your kind feedback.

December 13, 2022

Excellent service I received my car on time clean washed. Everything was perfect. advisor was very knowledgeable. More

by dn.27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony LoBello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 13, 2022 -

Lexus of Cherry Hill responded

Thank you for the great review! We are so glad to hear that you had such a successful service experience working with the Lexus of Cherry Hill team. Drive safely, and we hope to see you back again down the road!

December 12, 2022

Received excellent customer service from Ginger Ruby. She welcomed me and ask what services were needed. She provided an estimate for the requested services and how long a wait. Thank you Ginger. Appreci More

by welstd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ginger Ruby
Dec 13, 2022 -

Lexus of Cherry Hill responded

We’re delighted to get your 5-star review of Lexus of Cherry Hill. Ginger will appreciate your kind words. Thank you for working with our team!

December 06, 2022

Jamie went above and beyond to assist me with my vehicle! I was thoroughly pleased by the whole experience! More

by Sundiva04
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie
Dec 07, 2022 -

Lexus of Cherry Hill responded

Thank you for the great review! We are so glad to hear that Jamie delivered a successful service experience. Drive safely, and we hope to see you back again at Lexus of Cherry Hill!

November 19, 2022

Thorough service, on time and with good quality. Serviced my car there twice and both times very satisfactory. More

by MK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept
Nov 21, 2022 -

Lexus of Cherry Hill responded

This is the kind of feedback we love to see! Thanks for choosing Lexus of Cherry Hill. See you next time!

November 15, 2022

Took care of my service quickly and efficiently. Mike was great and very professional. Always excellent. More

by hfgoldstein
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Salbo
Nov 16, 2022 -

Lexus of Cherry Hill responded

Thank you for this 5-star review! We are thrilled to hear that you had a positive experience working with Mike and the Lexus of Cherry Hill team.

October 10, 2022

Shannon Hicks very attentive to customers & their needs. Also assist with scheduling service around customer schedules More

by Jacksonchristelm
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shannon Hicks
Oct 10, 2022 -

Lexus of Cherry Hill responded

Thank you for the great review! We are so glad to hear that you had a successful service experience working with Shannon and the Lexus of Cherry Hill team. Drive safely, and we hope to see you back again down the road!

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