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Lexus of Cherry Hill - Service Center

Mount Laurel, NJ

4.9
197 Reviews

197 Reviews of Lexus of Cherry Hill - Service Center

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May 12, 2023

Service consultants are excellent, pleasant, knowledgeable and friendly. Their prices though are higher than other Lexus dealerships. More

by Don’t sell my info
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
NA
May 15, 2023 -

Lexus of Cherry Hill responded

We are thrilled to hear you found our service consultants excellent, pleasant, knowledgeable, and friendly. We strive to provide top-notch service at Lexus of Cherry Hill. We do understand your concern with the prices and want you to know that we aim to be competitive while still providing exceptional service. Thanks for sharing your thoughts. If there is anything you would like to discuss further, please don't hesitate to call. Jamie Pratt, Service Manager, 856-727-1111 ext. 1215.

April 30, 2023

The experience what’s beyond of my expectations, I recommend anybody to this dealership anytime More

by elboricua_carlos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon
May 01, 2023 -

Lexus of Cherry Hill responded

Carlos, thank you for the review! We appreciate your business and hope to see you again at Lexus of Cherry Hill!

April 20, 2023

I’ve been purchasing my Lexus from Cherry Hill Lexus for the past 25 years and I am always a satisfied customer. More

by Cassmonte
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Joseph- Service
Apr 21, 2023 -

Lexus of Cherry Hill responded

Thank you for being a loyal customer of Lexus of Cherry Hill for 25 years! It's an honor to have earned your trust and satisfaction over the years. We look forward to continuing to serve you with the same level of excellence for many more years to come.

April 10, 2023

Brought my wife's immaculate 2007 GX 470 (with only 33,350) miles in for service. This car is pampered and was time for its routine service. (oil change/filter) Our service advisor Jamie Robinson was s More

by vickruc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie Robinson
Apr 19, 2023 -

Lexus of Cherry Hill responded

Thank you for leaving Lexus of Cherry Hill this wonderful review and for trusting us with your vehicle's care. We will be sure to pass along the kind words to Jamie and our service team of technicians. It was our pleasure to assist you and perform your vehicle's service! Have a great day and keep us in mind for any future needs!

April 02, 2023

Great service . Emergency call , nail it tire. Arrived about 820. Drove our about 10 with a new tire and my car was washed and interior vacuumed. More

by ljzeigler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan in service
Apr 03, 2023 -

Lexus of Cherry Hill responded

Thank you for the review! We are so glad to hear that you had a successful service experience. Drive safely, and we hope to see you back again at Lexus of Cherry Hill!

April 01, 2023

The care and service was outstanding. They always go the extra mile to investigate, explain and serve. John Joseph is upright and honest about the. car’s service and needs so you know w More

by Mshanok
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Joseph
Apr 03, 2023 -

Lexus of Cherry Hill responded

We're grateful for your trust in our business! John and the team most definitely work hard to ensure every vehicle service is efficient, thorough, and communicative with the customer. We appreciate your business and look forward to seeing you again at Lexus of Cherry Hill!

March 22, 2023

Mr. Michael was up front quick and got me in and out. I was able to do some work while there as they have wifi, so when I got home I didn’t have too much left to do. More

by Erginger37
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael
Mar 22, 2023 -

Lexus of Cherry Hill responded

We're glad to hear your service was fast and well-spent thanks to Michael and our guest WiFi. Our team does its best to provide quality service and comfort throughout our customers' experiences, from beginning to end. Thank you for your business and we hope to see you again at Lexus of Cherry Hill!

March 21, 2023

I needed a few things done. Fred not only took care of them but kept me aware of what else was needed and why. They made me feel like family. I would highly recommend this deale More

by Gman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fred Eller
Mar 21, 2023 -

Lexus of Cherry Hill responded

We're so glad to hear Fred provided excellent service during your visit to Lexus of Cherry Hill. Our team always does its best to be informative and personable when providing quality service. We appreciate your recommendation and look forward to working with you again!

February 04, 2023

Great customer service prompt attention to my appointment time very friendly, and a great dealership and service department More

by Bruce
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Damion Pugh
Feb 06, 2023 -

Lexus of Cherry Hill responded

We are always happy to see a 5-star review, Bruce! Thanks for choosing Lexus of Cherry Hill and we will see you next time!

January 31, 2023

I was amazed by how quickly and efficiently John and the rest of the team provided me in order to get all of my services done. More

by Ekchuong
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Joseph
Feb 01, 2023 -

Lexus of Cherry Hill responded

Thank you for the review! We are thrilled to hear that you had a successful service experience working with John and the Lexus of Cherry Hill team. Drive safely, and we hope to see you back again down the road!

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