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Lexus of Cherry Hill - Service Center

Mount Laurel, NJ

4.8
193 Reviews
Call Service Center (856) 727-1111

193 Reviews of Lexus of Cherry Hill - Service Center

Sort by
April 04, 2025

No waiting time before being seen very courteous and excellent service including my sales associate coordinating things. More

by Robin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony LoBello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wayne Gross
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Nelson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
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March 28, 2025

Had service on my 2023 Lexus Rx350. As always Christopher was great. And 20000 maintenance was performed same day. No issues were found with the car. More

by Rlhlpl1815
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 31, 2025 -

Lexus of Cherry Hill responded

We're delighted to hear that Christopher and the team at Lexus of Cherry Hill provided excellent service for your 2023 RX350. It's great to know everything went smoothly with your maintenance appointment. Thanks for sharing!

March 25, 2025

Shannon and the service department are the best at what they do. They take customer service to the next level. Always a good experience with their excellent mechanics and staff. More

by Frank M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Hicks
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Mar 25, 2025 -

Lexus of Cherry Hill responded

Frank, we're delighted to hear that Shannon and the service team at Lexus of Cherry Hill provided you with such a great experience. Thank you for recognizing their dedication to top-notch customer service!

March 23, 2025

My sc300 is performing great! Nice new tires. Shannon is always the best service advisor. Thank you! More

by Mdburroughs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Hicks
Report | Print
Mar 24, 2025 -

Lexus of Cherry Hill responded

Thank you so much for leaving Shannon this praise! We appreciate your business here at Lexus of Cherry Hill!

February 22, 2025

The most wonderful service! Everyone working here has a smile and is welcoming. Any questions you have are answered with an explanation you can understand. I can’t imagine go More

by bandl142
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Joseph
Report | Print
Feb 24, 2025 -

Lexus of Cherry Hill responded

We're delighted to hear that you had such a positive experience with our team at Lexus of Cherry Hill! It's great to know we could provide clear answers and welcoming service. We look forward to seeing you for your future Lexus needs!

February 19, 2025

Fast and reliable service Courtesy on phone and driver was very help full Happy with service More

by Quick2509
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wayne Gross
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 19, 2025 -

Lexus of Cherry Hill responded

It was our pleasure to assist you. Thank you from all of us here at Lexus of Cherry Hill!

February 19, 2025

I am always welcomed promptly at this dealership when I bring my vehicle in for service. Every employee that I have come into contact with is both competent and pleasant. They have created a very comfort More

by ronan432
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael
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Feb 20, 2025 -

Lexus of Cherry Hill responded

Ronan, we're delighted to hear that you feel welcomed and comfortable during your visits at Lexus of Cherry Hill. Our team takes pride in providing a pleasant experience for our guests. Thank you for sharing your feedback!

February 07, 2025

Very professional. Explained everything that was being done. Was accurate about the time and cost More

by Geojane
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Joseph
Report | Print
Feb 08, 2025 -

Lexus of Cherry Hill responded

It means so much to us to see your review! Thanks from the team at Lexus of Cherry Hill.

January 31, 2025

Diagnosed the problem and fixed it. All work was done with no charge. Good, professional service. More

by Karolargasinski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Joseph
Report | Print
Jan 31, 2025 -

Lexus of Cherry Hill responded

Your kind review warms our hearts! Thank you from the Lexus of Cherry Hill Team. We look forward to assisting you again down the road!

January 29, 2025

Extremely professional and on time Steve was great as was everyone in the dealership. Thanks More

by Michael.barth0129
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wayne Gross
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 30, 2025 -

Lexus of Cherry Hill responded

Michael, thank you for leaving Lexus of Cherry Hill a five-star review! We are glad that Steve and our team were professional. See you next time!

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