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Lexus of Cherry Hill
Mount Laurel, NJ
705 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:30 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
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Showing 705 reviews
July 26, 2010
Scott Feller spent half a day to ensure that we were satisfied with the car we were planning to purchase and explained all the features and gave us a very good price. Our friend Mrs.Vasa was with us an satisfied with the car we were planning to purchase and explained all the features and gave us a very good price. Our friend Mrs.Vasa was with us and Scott Feller also helped her select the right car and at the right price for her. Kiran and Barbara Desai More
by kdesai
Employees Worked With
Scott Feller
July 26, 2010
The customer service at this dealership was top-notch. Rodney, my salesman, was extremely knowledgeable about the Lexus products as bent over backwards to ensure I test drove the models I was interested i Rodney, my salesman, was extremely knowledgeable about the Lexus products as bent over backwards to ensure I test drove the models I was interested in. He and the staff were friendly and accommodating. They all worked hard to make sure that the price and terms met my needs. I have already recommended this dealership, and in particular, Rodney, to several of my friends. More
by rpkmek
Employees Worked With
Rodney
July 26, 2010
My experience at Lexus of Cherry Hill was extremely successful and handled very professionally.My salesman Rodney Sykes was very helpful and knowledgable. I would recommend this dealership and salesma successful and handled very professionally.My salesman Rodney Sykes was very helpful and knowledgable. I would recommend this dealership and salesman.The amount of courtesy was good and it seemed like the employees at Lexus were very friendly. More
by rudine7
Employees Worked With
Rodney Sykes
July 21, 2010
Right priced car. Good friendly staff. Attended to immediately and treated very professionally. Very little negotiation required. Sales person knowledgeable and willing to take the time to explain i immediately and treated very professionally. Very little negotiation required. Sales person knowledgeable and willing to take the time to explain in detail and show off he features of the car. Overall great purchase experience. More
by Paresh123
Employees Worked With
Nicholas Brown
October 04, 2007
Service department is extremely unfriendly. Scheduled an appointment for 9:00 AM, though they didn't take the vehicle until after noon. The vehicle is a Certified Pre-Owned Lexus and the service writer did appointment for 9:00 AM, though they didn't take the vehicle until after noon. The vehicle is a Certified Pre-Owned Lexus and the service writer did not know what a Certified Pre-Owned vehicle was. My RX330 was even purchased from the same dealership. The service writer was extremely rude and insisted that I agree to pay an hourly fee for evaluation and that they would later determine if my problem was covered under any warranty, even though Lexus CPO vehicles are basically covered from bumper-to-bumper. The rattle was eventually fixed at no charge, though it took 6 hours for a very minor problem. At their suggestion, I requested my vechicle to be washed, even though they charged a fee for this. They did not do that and when I later asked they said they did not have time. I gave them six hours, but they were too busy. I will be too busy to ever go back to Lexus of Cherry Hill. More
by lexusbeliever
Employees Worked With
Service Department
