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Lexus of Cherry Hill

Mount Laurel, NJ

4.8
692 Reviews
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1230 Route 73 South

Mount Laurel, NJ

08054

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Showing 692 reviews

March 14, 2024

I purchased my vehicle from Lexus of Cherry Hill Lexus and get my vehicle serviced with them. Shannon Hicks in the service department is the best! More

by JOI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Hicks
Mar 14, 2024 -

Lexus of Cherry Hill responded

Joi, we're delighted to know that Shannon and our team at Lexus of Cherry Hill have been able to provide you with top-notch service. Thanks for your support!

March 02, 2024

I purchased my new NX recently and Oleg was fantastic! He knew exactly how to help and answered all of my questions. Him and his team were extremely knowledgeable and Kurt was great with the financing. Jo More

by Samantha Vella
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Oleg Vitiv
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kurt Johnson, Joe Zalaf
Mar 04, 2024 -

Lexus of Cherry Hill responded

Samantha, it's fantastic to know that Oleg and the team at Lexus of Cherry Hill were able to assist you in your recent NX purchase. We're glad we could provide a great experience for you! Thanks for choosing us and welcome to our customer family!

March 01, 2024

I recently had the pleasure of purchasing a car from Lexus of Cherry Hill, and I must say that the experience was made truly exceptional thanks to the outstanding service provided by Oleg. From the mome More

by Dimtri
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tony LoBello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oleg Vitiv
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kurt Johnson, Joe Zalaf
Mar 04, 2024 -

Lexus of Cherry Hill responded

We're delighted to know that Oleg was able to provide you with such a positive experience at Lexus of Cherry Hill. His dedication and expertise are indeed invaluable! We appreciate your recommendation, and we hope you continue enjoying your new car for many miles ahead.

February 27, 2024

Everyone was very professional and polite. My car was service in a timely manner. Thank you More

by hope601962
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fred Eller
Feb 27, 2024 -

Lexus of Cherry Hill responded

It's great to hear that your service visit went smoothly! Thank you for leaving the Lexus of Cherry Hill team a five-star review. Until next time!

February 22, 2024

Excellent service on my 2013 Lexus E350 from this dealership and service writer John Joseph. More

by sharonrj2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Joseph
Feb 22, 2024 -

Lexus of Cherry Hill responded

Sharon, we're thrilled John and the Lexus of Cherry Hill Team delivered 5-star service! Thanks for trusting us with your Lexus' needs. Until next time!

February 13, 2024

From entering the door; receptionist very nice and various personnel encountered were very nice. Our salesman Mike Thiel was very professional And also nice which contributed to us buying a new Lex More

by harrymcgrath93
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Thiel
Feb 14, 2024 -

Lexus of Cherry Hill responded

We're delighted to know you had a great experience with our team, especially Mike at Lexus of Cherry Hill. We appreciate your feedback and hope you enjoy every ride in your new Lexus!

February 08, 2024

They are excellent in the very way. The service representatives communication and listening skills are exemplary. More

by casscomp6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Joseph
Feb 08, 2024 -

Lexus of Cherry Hill responded

We're delighted to know that you had an excellent experience with our team at Lexus of Cherry Hill. Thanks for recognizing our commitment to accommodating, communicative service - it means the world you can count on us!

February 02, 2024

Great service from John Joseph & John in service dept. ! Nice to have a liner vehicle. More

by Patricia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Joseph & John in Service Dept.
Feb 02, 2024 -

Lexus of Cherry Hill responded

Patricia, thanks so much for the five-star review of Lexus of Cherry Hill! We are glad that John Joseph and John took excellent care of your vehicle. Until next time!

January 31, 2024

Service Director Wayne Gross gave $200 cost of repair. When car picked up, bill was double! Insisted that $200 quote be honored. Very reluctantly he changed bill to $200, then stated “I don’t want you to More

by JS
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
No
Employees Worked With
Wayne Gross
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2024 -

Lexus of Cherry Hill responded

I'm sorry to read about your experience with the service department. We strive for transparency in all our interactions, and it's disappointing to learn we've left the wrong impression. I understand how this could be frustrating, and I'd like to discuss this further. Please reach out at your earliest convenience - Thank you, Jamie Pratt - Service Manager - 856-727-1111 ext 1215

January 27, 2024

Johnathan at ch Lexus took care of my extra key and my remote start from my phone. Very good service More

by Tcbforelvis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnathan
Jan 29, 2024 -

Lexus of Cherry Hill responded

It's great to hear Johnathan was able to resolve your key and remote start issues promptly. Thank you for choosing Lexus of Cherry Hill!

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