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Lexus of Cherry Hill

Mount Laurel, NJ

Overview
Employees
Reviews
Vehicles
4.8
709 Reviews
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1230 Route 73 South

Mount Laurel, NJ

08054

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Showing 709 reviews

November 18, 2021

Lexus dealership in Cherry Hill, NJ always goes above and beyond their service. Texting with updates. More

by rlipitz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mitch Shapiro
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 19, 2021 -

Lexus of Cherry Hill responded

We appreciate your confidence in our team to get the job done. Drive safely, and we hope to see you back at Lexus of Cherry Hill!

November 16, 2021

Cherry Hill Lexus warrants a five star rating! John Joseph‘s customer service exceed all expectations! More

by Edithtmarshall
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Joseph
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Nov 17, 2021 -

Lexus of Cherry Hill responded

Edith, thank you for the great review! We appreciate your support and are happy to hear that you had such a successful experience working with John and the Lexus of Cherry Hill team. Drive safely, and we hope to see you back again down the road!

Nov 17, 2021 -

Edithtmarshall responded

It’s always a very pleasant experience to visit with John Joseph and the team of the Cherry Hill Lexus dealership! Sincerely, Edith Marshall

November 15, 2021

In for 10k no problem checking in or pickup . Car was washed , windows very clear also More

by John Zee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Joseph
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Nov 16, 2021 -

Lexus of Cherry Hill responded

We are pleased to see we could provide you with five-star service, John! Thanks for stopping in and leaving us with a great review. See you next time! - The Lexus of Cherry Hill Team

November 09, 2021

It's obvious this dealership is well organized and run. It's also kept very clean. More

by DragonBoy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jamie Robinson
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Nov 10, 2021 -

Lexus of Cherry Hill responded

Thank you so much for your kind words! It was so nice of you to take time to write a review. The Lexus of Cherry Hill team appreciates it.

November 08, 2021

avoid this dealership at all costs. the worst sales experience of mylife. the least professional dealership More

by lexuscust
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Marc Rosenstein
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 08, 2021 -

Lexus of Cherry Hill responded

While we don't have a record of you being in our dealership, it's still disheartening to receive this feedback. Providing our guests with professional care and exceptional customer service is always a goal, and I apologize that your experience didn't better reflect that. It would mean a great deal if we could speak about what transpired so I would have the chance to properly address your concerns. Without your name, I won't be able to contact you, so I encourage you to reach out to me when you're able. Thank you, Tony LoBello - General Sales Manager - 856-727-1111 ext 1103

November 02, 2021

Easy purchase. Quick paperwork. Adding more words so that it will let me submit this review. More

by Esyarr
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kurt, Damion Pugh
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Nov 02, 2021 -

Lexus of Cherry Hill responded

Thanks for taking the time to leave us this feedback! We're pleased that your purchase was simple and timely. Enjoy your vehicle! --The Lexus of Cherry Hill team

November 01, 2021

My car is always completed on time. The dealership makes you feel safe even in this time of viruses. My car was so clean when I picked it up. Thanks for always getting it fixed properly the first time. More

by Gman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fred Eller
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Nov 01, 2021 -

Lexus of Cherry Hill responded

Thank you for taking the time to review us! Customer safety is our top priority, and it is great to hear that you felt comfortable during your time working with us. Drive safely, and we hope to earn your business again at Lexus of Cherry Hill!

October 29, 2021

Lexus of Cherry Hill Lexus is the best dealership on the planet. I’ve been a customer for 20 years and they make me feel like part of the family. A big shout out to my Service Manager Jamie Pratt and my Ser More

by Larry.Skinner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jamie Pratt and Jamie Robinson
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Oct 29, 2021 -

Lexus of Cherry Hill responded

Larry, your support and loyalty for Lexus of Cherry Hill are simply unmatched! It means so much to us that all of our hard work and efforts to keep you and your vehicle safe are so appreciated. The entire team is so grateful for your business, and we can't wait to see you again soon!

Oct 29, 2021 -

Larry.Skinner responded

After 20 years and 14 cars it’s obvious that you have blessed me and my family with great management, a great sales team and the best service department on the planet. I will continue to send you friends and family so that they can experience a great car dealership with a honest sales team and a fantastic service department

October 22, 2021

Very poor and careless customer service. Do not care attitude will not have customers come back. More

by Carbuyer8185
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Damion Pugh, Ed Sunday, Joe Zalaf
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Oct 22, 2021 -

Lexus of Cherry Hill responded

This is concerning to read, as we strive to facilitate a pleasant, accommodating vehicle-buying experience. If you are willing, I would love to better understand what went wrong here. Please give me a call at your earliest convenience - I will look for your contact details, as well. Best, Tony LoBello - General Sales Manager - 856-727-1111 ext 1103

October 19, 2021

Tony Lobello, Prett, and Kurt Johnson were knowledgeable, helpful and a pleasure to work with. Everything went very smoothly with the purchase of my Lexus. My experience was a very good one. More

by mestorch
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Preet Bisla
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Oct 20, 2021 -

Lexus of Cherry Hill responded

Congratulations on your purchase! We are thrilled that Tony, Preet, and Kurt made your experience so informative and enjoyable. Thank you for doing business with us here at Lexus of Cherry Hill!

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