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Lexus of Cherry Hill

Mount Laurel, NJ

4.8
721 Reviews
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1230 Route 73 South

Mount Laurel, NJ

08054

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Showing 721 reviews

June 04, 2025

It's always a wonderful experience visiting for service. The dealership atmosphere and the team are consistently fantastic to work with. More

by Raul
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnathon Serrano
Jun 05, 2025 -

Lexus of Cherry Hill responded

Raul, we're delighted to hear that you consistently enjoy your visits with us at Lexus of Cherry Hill. Thank you for the kind words about our team and atmosphere!

May 30, 2025

The dealership was large and had many choices. The service was excellent. The company made a very fair offer and stood by it at closing. Overall great experience. More

by pfglanville
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Joe Ciaburri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keanan Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 02, 2025 -

Lexus of Cherry Hill responded

We're delighted to hear you had a great experience at Lexus of Cherry Hill! It's wonderful that our team provided excellent service and offered a fair deal. We appreciate your feedback and hope you're enjoying your new vehicle!

May 30, 2025

The service representative was OK that’s all just OK. There is a such thing as quality control when I got home with my vehicle the wheels were full of grease or whatever he called that I called him and t More

by Bob patrone
Purchase Time
Recommend Dealer
No
Employees Worked With
Mike m
Jun 03, 2025 -

Lexus of Cherry Hill responded

Bob, I'm sorry to hear about the inconvenience you experienced with your vehicle's condition after service. We aim for high standards and it's clear we missed that mark here. I appreciate your feedback and would like to discuss how we can make this right for you. Please feel free to reach out at your convenience. Thank you, Jamie Pratt - Service Manager - 856-727-1111 ext 1215

May 20, 2025

Service agent Jamie was a great help. I wholeheartedly recommend Jamie. Service was excellent. I have been going there for years More

by Reviewer 1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wayne Gross
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jamie Robbionson
May 20, 2025 -

Lexus of Cherry Hill responded

We're delighted to hear that Jamie provided excellent service at Lexus of Cherry Hill! Thank you for your continued trust and recommendation. We look forward to serving you for many more years!

May 16, 2025

Service was excellent ! From the front desk who scheduled my appointment to the valet service and to the service specialist, the outcome was outstanding. I trust Lexus for o More

by bebing215
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Joseph
May 16, 2025 -

Lexus of Cherry Hill responded

We're delighted to hear that you had an outstanding experience with our team at Lexus of Cherry Hill! It's wonderful knowing you trust us for your vehicle needs and feel confident in the safety we provide. Thank you for choosing us, and we're here whenever you need assistance!

May 15, 2025

Very responsive to what I needed. They kept me informed throughout the entire process service process. I trust my service advisor to not “upsell” me services I don’t need More

by dworkin4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wayne Gross
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Salbo
May 16, 2025 -

Lexus of Cherry Hill responded

We're delighted to hear that you had a positive experience with our team at Lexus of Cherry Hill. It's great to know your service advisor kept you informed and earned your trust. Thank you for choosing us!

May 11, 2025

Excellent service. My car was ready when promised. I received a nice loaner vehicle for the time the car was serviced. The technician thoroughly checked my car. More

by rlieberman5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan
May 12, 2025 -

Lexus of Cherry Hill responded

We're delighted to hear about your positive experience at Lexus of Cherry Hill! It's great that our team could provide you with excellent service and a convenient loaner vehicle. Thank you for sharing this feedback!

May 09, 2025

My service Rep Shannon Hicks did a tremendous job. I had explained what service I was looking for and he took the car in and handled everything required and kept me in the loop the entire repair proce More

by alexprout1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Hicks
May 09, 2025 -

Lexus of Cherry Hill responded

We're delighted to hear that Shannon provided you with excellent service at Lexus of Cherry Hill! Keeping our customers informed and satisfied is a top priority. We look forward to seeing you again for your next scheduled appointment!

May 09, 2025

Lexus of Cherry Hill, NJ was extremely accommodating when I dropped off our 2024 RX350 SUV for the 5,000 mile service More

by capt.mimm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael, Service host
May 12, 2025 -

Lexus of Cherry Hill responded

We're glad to hear that our team at Lexus of Cherry Hill provided accommodating service for your 2024 RX 350 SUV. Thank you for choosing us, and we look forward to assisting with any future needs!

May 06, 2025

Cherry Hill Lexus came through for me again! I picked up a nail in my tire and they got me in for service asap for repair. Thanks Michael for providing excellent service. More

by Kim B
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael
May 06, 2025 -

Lexus of Cherry Hill responded

Kim, we're delighted to hear that Michael and the team at Lexus of Cherry Hill were able to assist you promptly. Thank you for sharing your experience!

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