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Lexus of Chattanooga

Chattanooga, TN

4.9
1,094 Reviews
At Lexus of Chattanooga, it's our mission to bring all of the drivers of Chattanooga, TN and surrounding locations an extensive line of the finest new and used Lexus cars, quality customer service, and more. From your service and maintenance needs to your Financial needs, Lexus of Chattanooga is there with you every step of the way. Come see us today at Lexus of Chattanooga for an unforgettable experience.
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2135 Chapman Rd

Chattanooga, TN

37421

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Showing 1,094 reviews

April 20, 2020

Mr. Paty was a very professional and understood my timeline. Paperwork was ready and correct. Aaron presented the car verbal tutorial perfectly. Everything went smoothly. More

by navgir345
Recommend Dealer
Yes
Employees Worked With
Ralph Paty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aaron Schreiner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 17, 2020 -

Lexus of Chattanooga responded

Congratulations on your new Lexus! Thank you for taking the time to write about your experience. It is wonderful to hear that Ralph and Aaron were able to provide you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future.

April 16, 2020

Ralph Paty is phenomenal. He found three different vehicles until he finally found the one that fit my wife’s needs and wants. He spent a lot of time with us and several days of probably what he thoug More

by Robert Michalski
Recommend Dealer
Yes
Employees Worked With
Ralph Paty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Randy Hatfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Cate
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Kennedy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Graham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maria Gains
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrea Mashburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robbie Bales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ralph Paty, Travis Gray, Cameron Stooksbury
Apr 17, 2020 -

Lexus of Chattanooga responded

We couldn’t be happier that Ralph provided you with a great experience. He is a true asset and we are lucky to have him on the Lexus team. We will be sure to let him know about your kind words.

April 16, 2020

Absolutely the best experience ever in buying a car . Mark was very efficient and prompt and guided me through every step . Very satisfied with sales , service , and negotiation... Mark even personally d More

by Thomas
Recommend Dealer
Yes
Employees Worked With
Marc Bales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 17, 2020 -

Lexus of Chattanooga responded

We would like to thank you for your recommendations and for this amazing review. Our team of professionals is dedicated to providing you and everyone else who visits Lexus of Chattanooga with only the best there is to offer. It’s so nice to hear that Marc helped to make your experience such a positive one. Enjoy your new Lexus GX!

April 11, 2020

Ralph is a great salesman and an even better person. Would buy from him again in a heartbeat! You can’t go wrong with this dealership! More

by Peyton Johnson
Recommend Dealer
Yes
Employees Worked With
Ralph Paty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marc Bales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cameron Stooksbury
Apr 16, 2020 -

Lexus of Chattanooga responded

On behalf of all of us at Lexus of Chattanooga, We would like to thank you for sharing this great review about our dealership! We are thrilled that you enjoyed your experience with Ralph. We will be sharing your feedback amongst our team. Enjoy your new Lexus GX and please come visit us again soon!

March 29, 2020

Very friendly staff that listened to my needs and didn't push anything on me I didn't want. We will definitely be back. THANKS! More

by Jdavis
Recommend Dealer
Yes
Employees Worked With
Fred Fortson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 16, 2020 -

Lexus of Chattanooga responded

Thank you so much for sharing your experience with us here at Lexus of Chattanooga and Fred. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. We want every experience to be “five stars”! We appreciate your business, thank you again!

March 26, 2020

Had a wonderful experience with Marc at Lexus of Chattanooga. Very knowledgeable and professional. Answered all questions and felt extremely comfortable with him as our salesman. Highly recommend! More

by Walter J
Recommend Dealer
Yes
Employees Worked With
Marc Bales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 27, 2020 -

Lexus of Chattanooga responded

Thanks for sharing your rating with us and the community. We will be sure to let Marc know about your kind words.

March 12, 2020

Always a great experience at Lexus of Chattanooga I just purchased my FIFTH Lexus from Lexus of Chattanooga and as always my experience was great. They make the buying process easy by listening to you More

by SueW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry Holder
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Cate
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2020 -

Lexus of Chattanooga responded

Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; Larry and John will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again.

March 05, 2020

Customer Service You Will Not Find Anywhere Else! Ralph Paty provided a car buying experience that can't be beat! His extensive knowledge, patience and willingness to understand and meet what I was lo More

by megan_king
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ralph Paty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 09, 2020 -

Lexus of Chattanooga responded

Thank you for the 5-star review! We are ecstatic you had an amazing experience with us. If you need anything in the future, please do not hesitate to reach out.

March 04, 2020

Truly an amazing experience. Hands down we received the best service with a unbeatable price on our first New Lexus. Thank you Fred for everything! More

by Terrence Montgomery
Recommend Dealer
Yes
Employees Worked With
Fred Fortson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ralph Paty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maria Gains
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aaron Schreiner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sam Vaden
Mar 09, 2020 -

Lexus of Chattanooga responded

Thank you for the 5-star review! We are ecstatic you had an amazing experience with us. If you need anything in the future, please do not hesitate to reach out.

March 03, 2020

Marc was excellent in helping our family find the right vehicle for us. It was a great experience all around. We would absolutely use Lexus of Chattanooga again. More

by brolen
Recommend Dealer
Yes
Employees Worked With
Marc Bales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 09, 2020 -

Lexus of Chattanooga responded

Thank you for the 5-star review! We are ecstatic you had an amazing experience with us. If you need anything in the future, please do not hesitate to reach out.

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