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Lexus of Chattanooga

Chattanooga, TN

4.9
1,098 Reviews
At Lexus of Chattanooga, it's our mission to bring all of the drivers of Chattanooga, TN and surrounding locations an extensive line of the finest new and used Lexus cars, quality customer service, and more. From your service and maintenance needs to your Financial needs, Lexus of Chattanooga is there with you every step of the way. Come see us today at Lexus of Chattanooga for an unforgettable experience.
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2135 Chapman Rd

Chattanooga, TN

37421

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Showing 1,098 reviews

August 25, 2020

Picked up and returned my vehicle in just a few hours. Thank you Andrea! Chris, picked up my car was courteous and kind, have a good day Chris. More

by Nan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrea Mashburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris
Aug 25, 2020 -

Lexus of Chattanooga responded

Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We will be sure to let Andrea and Chris know.

August 23, 2020

Ralph Paty did a fabulous job presenting my new car! Very knowledgeable, responsive, and personable! From the time we walked into the dealership, we felt welcome! More

by Susan.neal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ralph Paty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Kennedy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Graham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Leigh Ann Morgan
Aug 25, 2020 -

Lexus of Chattanooga responded

We couldn’t be happier that Ralph provided you with a great car buying experience. He is a true asset and we are lucky to have him on the Lexus of Chattanooga team. We hope you are enjoying your new Lexus, please come back to visit anytime!

August 22, 2020

Marc Bales was awesome to work with! He made this process painless and easy! I would reccommend this Dealership and Marc to anyone looking for a Lexus! More

by charlenelcoker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marc Bales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robbie Bales
Aug 25, 2020 -

Lexus of Chattanooga responded

We would like to thank you for your recommendations and for this amazing review. Marc is dedicated to providing you and everyone else who visits Lexus of Chattanooga with only the best there is to offer. We look forward to serving you for many years to come!

August 20, 2020

Marc did a great job from beginning of negotiations to date of delivery. Will definitely recommend Marc and Lexus of Chattanooga. Love my new ride! jennifer More

by Jlseayaaa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marc Bales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 25, 2020 -

Lexus of Chattanooga responded

We would like to thank you for your recommendations and for this amazing review. Marc always does a great job with his customers and they love working with him.

August 19, 2020

Ralph was very good to work with. They did not have a car on the lot but he found out what I was looking for and within 48 hours he had that car on the lot. He always goes above and beyond in terms of servic More

by Jfhtn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ralph Paty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aaron
Aug 25, 2020 -

Lexus of Chattanooga responded

We couldn’t be happier that Ralph provided you with a great car buying experience here at Lexus of Chattanooga. We will be sure to let Ralph know about your great review!

August 19, 2020

I needed a new windshield and was getting quite the run around from the company my insurance company has a contract with. I called Ralph Paty and he made things happen— correctly and quickly. He put me More

by Pbwilson919
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrea Mashburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ralph paty
Aug 25, 2020 -

Lexus of Chattanooga responded

We are happy to hear that you got exactly what you needed to get the windshield replaced. Ralph always does a great job helping his customers out. Thank You so much for the great review.

August 19, 2020

World class service. Marc was helpful friendship and very nice to work with. He was responsive and followed up as promised. Will do business with him every time I’m looking for a car! Thank Marc love the car More

by Ashley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Cate
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marc Bales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 25, 2020 -

Lexus of Chattanooga responded

Thank You Ashley for the great review and Marc is definitely a world-class salesperson. We look forward to serving you for many years to come!

August 16, 2020

Marc Bales was a fantastic sales person to work with. He gave us absolutely no pressure and helped us navigate the best options for purchasing our new Lexus vehicle. More

by New Lexus owner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marc Bales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 17, 2020 -

Lexus of Chattanooga responded

On behalf us all of us at Lexus of Chattanooga, We would like to thank you for sharing this great review about Marc and our dealership! We are thrilled that you enjoyed your experience with Marc. We will be sharing your feedback amongst our team.

August 13, 2020

Fred Fortson is so amazing,best person to deal with,he is so accommodating,very nice and professional,a good adviser,done in 20 minutes. More

by majeedsaaka32
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Fortson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 17, 2020 -

Lexus of Chattanooga responded

Congratulations on your new Lexus! Thank you for taking the time to write about your experience. It is wonderful to hear that Fred was able to provide you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future.

August 12, 2020

Best service anywhere and I do mean ANYWHERE! Andrea was the best service representative. I buy Lexus for two reasons. Quality and Service. Never disappointed. More

by David Baker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrea Mashburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 17, 2020 -

Lexus of Chattanooga responded

Hearing that you had a great experience is the best thing we could hope for! Your recommendation means a lot to us. Thank you for choosing Lexus of Chattanooga. We will let Andrea know about your kind words.

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