Lexus of Chandler
Chandler, AZ
Filter Reviews by Keyword
By Type
Showing 298 reviews
Buying this Lexus was truly a wonderful experience. We usually do not like purchasisng cars because it always seems to be a chore. Everyone at the dealership was extremely helpful and were able to explai usually do not like purchasisng cars because it always seems to be a chore. Everyone at the dealership was extremely helpful and were able to explain everything to us from the financial end to explaining how to use everything in the car. More
Each time I have my SUV maintained at Lexus of Chandler the service is excellent. The staff are all very friendly and professional, the estimated cost is accurate, and the vehicle is finished when promise the service is excellent. The staff are all very friendly and professional, the estimated cost is accurate, and the vehicle is finished when promised. Regardless if one gets a loaner vehicle or waits the process is painless as the loaner agents work quickly and the lounge is equipped with the facilities to do whatever you want - work or relax. More
I have been working Danny Morales for the past 5 years as my service rep.. Danny has been OUTSTANDING in his support to guide me in the right direction when it comes to the maintenance on my 2000 RX 300. Dan my service rep.. Danny has been OUTSTANDING in his support to guide me in the right direction when it comes to the maintenance on my 2000 RX 300. Danny is VERY knowledgeable on all aspects of the performance of my car and what is best for it when I bring it in for normal and unexpected service. Danny also respects the costumers wants and needs when he asks when would be the best time to have work done. Thanks for the great service. Mike M More
This is my 5th lease with Lexus, the first in Chandler. I recently moved here from the east coast and found Joe Sokhon to be extremely professional and helpful with my new selection. He made my experience I recently moved here from the east coast and found Joe Sokhon to be extremely professional and helpful with my new selection. He made my experience very pleasant, unlike some of my previous leases. I highly recommend Chandler Lexus and look forward to returning in 3 years to lease a new vehicle. I might add that when I serviced my old car here, the price was close to half what I paid in New Jersey. Savings, good service, and nice people -- truly a winning combination. More
At our first visit to Lexus of Chandler, my wife and I were greeted with a big welcome and introduction to our sales associate, Mike Wills. Wills was professional throughout the process, helping with a co were greeted with a big welcome and introduction to our sales associate, Mike Wills. Wills was professional throughout the process, helping with a color selection, answering several of our questions about the automobile, and made us feel comfortable with the selection that we made. We would recommend this dealer to family and friends. Daniel Morales our Service Advisor has been very helpful on two occasions, and I feel very comfortable that he is looking out for our interest with Auto Service there at the dealership. More
I was treated with extreme professional and the service is superb. I recommend that you check Lexus of Chandler (Penske) for your automobile purchasing needs. When I tried other dealerships I was haggled a is superb. I recommend that you check Lexus of Chandler (Penske) for your automobile purchasing needs. When I tried other dealerships I was haggled and felt uncomfortable with a aggresive sales tactic but I felt as though these folks had my best interests in mind. i love my new LS460. BLM More
The first contact by Ms Goodman demonstrated her conviction that I would deal with her and Lexus of Chandler. She immediately came up with a price that met all my requirements. We were greeted warml conviction that I would deal with her and Lexus of Chandler. She immediately came up with a price that met all my requirements. We were greeted warmly by her and she turned us over to Mr Valenti who from there demonstrated the details of the car. Within a few minutes I received a fair proposal on my trade in. This was the easiest purchase I have ever made on new automobile. Because of medical circumstances across town (45 miles away) and the fact I forgot my registration on thew trade in as well as my check book both the salesman and the finance officer set it up that we could take the new car and get to our appointment. The next day we returned and completed all the required details. More
We bought a car at Lexus of Chandler and some issues with We bought a car at Lexus of Chandler and some issues with our lease contract.Thank you Kim Goodman for helping us resolve the problems. I would recom We bought a car at Lexus of Chandler and some issues with our lease contract.Thank you Kim Goodman for helping us resolve the problems. I would recommend people to do business with her. She is very professional and keeps her word. They are lucky to have her at their dealership. More
Since our car was 7 years old and had 160,000 miles we felt it was time to seek out a new vehicle. My husband first searched on line for recommendations and then we began visiting various dealerships. The felt it was time to seek out a new vehicle. My husband first searched on line for recommendations and then we began visiting various dealerships. The Lexus of Chandler dealership was the first one we visited and were impressed with the cars, dealership and friendliness of the people. All of the personnel seemed friendly and appeared to enjoy working at Lexus of Chandler. After visiting other dealerships we returned to Lexus of Chandler to take another look at the RX 350. Our salesperson was Lisa who we found to be friendly, positive, helpful, professional and knowledgeable. We appreciated that she was in no way pushy or aggressive. She was not hurried but explained all of the features of the car. We were impressed that Lisa clearly explained and demonstrated the various features of the RX 350. After purchasing the car she suggested we return if we had other questions. She also called us a couple of days later for a follow up to our purchased and reminded us to return to the dealership if we had any additional questions. We could not have desired a more pleasant car buying experience that what we received with Lisa and Lexus of Chandler. More
I would highly recommend this dealer to anyone looking to purchase any Lexus vehicle. I shopped every single Lexus dealership in the greater Phoenix area & hands down- Chandler Lexus was the most professiona purchase any Lexus vehicle. I shopped every single Lexus dealership in the greater Phoenix area & hands down- Chandler Lexus was the most professional, the most honest,and the most friendly. Zero pressure, good deal on car, and excellent follow up afterward. I drove 30 miles to do business w/ them, and am very happy I did so. It is refreshing to do business with a professional courteous organization like this one. More