Lexus of Chandler
Chandler, AZ
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After having visited a number of Lexus dealerships in California, I'd almost given up on trying to purchased a used vehicle from one. After spending some time looking at dealerships further away from wh California, I'd almost given up on trying to purchased a used vehicle from one. After spending some time looking at dealerships further away from where I live, I ran across the Lexus of Chandler dealership and gave a call to make some inquiries. I was directed to Joe and I have to say that my opinion of Lexus dealers had changed from that point on. Joe was very informative and helpful in making sure I knew as much about the car and the potential deal as possible since he was aware that I lived out of state. The dealership itself completely amazed me when I arrived. I immediately noticed how clean the premises was and how friendly the other dealers were as I waited, only briefly, for Joe to greet me. This dealership was, by far, above all the other Lexus dealerships I'd been to before. The atmosphere was much more friendly than the others as well. I'd brought along my roommates for the trip, to whom Joe showed a great deal of hospitality. As far as the actual deal, it was quick and painless. Since all the numbers were gone over with me over the phone, there was very little to go over other than the necessary paperwork. More
I was taken care of from the time I walked on the dealership to the day I picked up my Lexus.Lisa has made buying a car enjoyable and painless.A week has gone by and Lisa is still checking in on me t dealership to the day I picked up my Lexus.Lisa has made buying a car enjoyable and painless.A week has gone by and Lisa is still checking in on me to make sure Im happy with my Lexus,and Im really happy with my new Lexus..Thanks Lisa Neforas Eli James More
Good price, fair dealing on my trade too. Joe is very professional and knows the product line well. Robert in financing added to the fine experience. But they should know this would not have happened if professional and knows the product line well. Robert in financing added to the fine experience. But they should know this would not have happened if their new Internet Professional, Kera, wasn't on the ball. Thanks to all! More
Dave was great! We had a very pleasant experience. He answered all our questions and very knowledgable about his vehicles. I will definitely recommend him to all of my friends and family! We had a loan answered all our questions and very knowledgable about his vehicles. I will definitely recommend him to all of my friends and family! We had a loaner vehicle ready for us complimentary as they readied our vehicle for us. More
Fabulous car buying experience in all respects. Very timely, courteous, and helpful in our interactions. Very professional in our dealings. Our dealer, Dave, knew everything about the vehicle and was timely, courteous, and helpful in our interactions. Very professional in our dealings. Our dealer, Dave, knew everything about the vehicle and was very thorough in discussing it. They were very efficient in completing the transaction and made it a great experience. Just a great dealership and certainly give the highest ratings to these two people as well as the dealership in general! More
We recently purchased a new RX350 and this was the best car buying experience we ever had. Lisa was great and she made both my wife and myself feel very comfortable and at ease. No high pressure sales tact car buying experience we ever had. Lisa was great and she made both my wife and myself feel very comfortable and at ease. No high pressure sales tactics. She worked with us to find the car with the options and color we wanted. The out the door price was also a lot better than expected. We definitely recommend this dealer and sales staff. More
I wasn't too sold on buying a Lexus and really didn't want to buy but because Lisa Neforas was so professional and helpful. She was extremely sensitive to my situation and made me extremely comfortable. want to buy but because Lisa Neforas was so professional and helpful. She was extremely sensitive to my situation and made me extremely comfortable. With all of her knowledge of the Lexus, it was easy to buy a vehicle from her. I thank her for being there for me at the right time! I will absolutely refer any of my friends to her. More
As a woman I usually dread buying a car because most auto sales people try to smooth talk you, talk down to you, and/or try to tell you what you need and/or want instead of listening to you. Lisa Neforas and sales people try to smooth talk you, talk down to you, and/or try to tell you what you need and/or want instead of listening to you. Lisa Neforas and the rest of the staff did the exact opposite making this a very enjoyable experience. Lisa was extremely professional, helpful and patient. Never once did I feel pressured into my purchasing decision, which I happened to get at an amazing deal. I highly recommend buying from Lisa Neforas and Lexus of Chandler, and I would definitely purchase from them again. More
I visited 3 other dealerships (Lexus and non Lexus) and couldn't figure how why it was so hard to get a straight up price on a new car. I can't think of anything I enjoy less than spending my day feeling l couldn't figure how why it was so hard to get a straight up price on a new car. I can't think of anything I enjoy less than spending my day feeling like I'm getting ripped off, pressured to buy expensive add-on's I don't even want. I decided to go to Lexus of Chandler because they offer a 60-minute express checkout - how cool is that? I met Anthony Valenti, found the car I wanted and he hustled to complete the process ("booked", I think he called it!). At the end of 60 minutes, I was waiting on the car to be washed. No haggling, no hassle, outstanding! Have already referred him to others. More
I recently purchased my 4th Lexus from Anthony Valenti at Lexus of Chandler. Consistent with my previous experiences, buying a car from Anthony was pain free and quite enjoyable. He was extremely knowledge Lexus of Chandler. Consistent with my previous experiences, buying a car from Anthony was pain free and quite enjoyable. He was extremely knowledgeable about the car in which I was interested and helped me through the entire purchase process (including having several custom wheels options delivered to the dealership for me to consider). He displayed excellent customer service, through attentiveness and responsiveness. Our price negotiation was fair, ethical and completely open. After the deal was closed, due to a travel conflict, I was unable to take delivery of my vehicle. Anthony volunteered to graciously deliver the vehicle directly to my house. I highly recommend Anthony and Lexus of Chandler for your next vehicle. More