Lexus of Chandler
Chandler, AZ
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I bought my GS350 at Lexus of Chandler and was very satisfied with the selection and the price. It took me over 6 months to research the price and the model I wanted. I absolutely got the best price satisfied with the selection and the price. It took me over 6 months to research the price and the model I wanted. I absolutely got the best price around and the exact specs on the model I wanted. But the service is the really outstanding thing about Lexus of Chandler especially my personal advisor, Danny Morales. He listens so well and then goes above and beyond exceeding my expectations! He is always so courteous and caring. He is a great asset to Lexus. I know I pay a little more for oil changes, etc. but it is well worth it being treated so well and having my GS350 treated so well too. I shopped around for specific high performance tires that were not noisy. Rachel of the parts department found them for me and the price was extremely competitive to the other tire stores I researched. I knew that Lexus of Chandler through Danny Morales would get them on time and install them correctly. I usually don't fill out these surveys but I just really wanted to give praise and a generous thank you to Danny Morales and the entire team from Lexus of Chandler for making the car experience so wonderful and painless. More
Both gentlemen were excellent in all respects and we look forward to enjoying our new car. They answered all our questions and made the negotiation process very comfortable. Leon started the process and con forward to enjoying our new car. They answered all our questions and made the negotiation process very comfortable. Leon started the process and consumated the deal. We had to come back at another time to pick the car up and since Leon was not in that day, Dave assumed the final transactions and explained all the new features of our car in detail so we were ready to get in and drive away feeling secure We will be glad to recommend the dealership to our friends. Barb and Ed Thelen More
Dave was very knowledgeable about the Lexus & was a good resource to field questions. He was patient & very accommodating. He went out of his way to even make my German Shepherd dog comfortable and out good resource to field questions. He was patient & very accommodating. He went out of his way to even make my German Shepherd dog comfortable and out of the hot Arizona weather while we did the paper work. We took our dog along as we were "just looking" and ended up buying from Dave. We are very happy. More
Buying a new car was made easy with the help of Lisa. She was friendly, informative and honest. We left excited about our new car and well trained on all the features. The showroom was beautiful and th She was friendly, informative and honest. We left excited about our new car and well trained on all the features. The showroom was beautiful and there was a large selection of vehicles to look at. I would highly recommend this dealership. More
Kim Goodman provided an exceptionally positive experience... None of the typical sales rep scamming. I knew the lowest price to pay. She said "yes," and the deal was done in record time. Kim i experience... None of the typical sales rep scamming. I knew the lowest price to pay. She said "yes," and the deal was done in record time. Kim is knowledgeable, fun, extremely intelligent, and totally professional. I plan on sending her lots of business. More
great experience, great salesperson, very knowledgable and friendly. Will by my next car from this dealership and this salesperson only. Salesperson went above and beyond to make this a great experience and friendly. Will by my next car from this dealership and this salesperson only. Salesperson went above and beyond to make this a great experience for me. Huge difference from other dealerships. More
My husband and I had a very pleasant experience at this dealership. Our sales person, Lisa Neforas was very professional and she knew "everything" about our Lexus. She made us feel very comfortable in ever dealership. Our sales person, Lisa Neforas was very professional and she knew "everything" about our Lexus. She made us feel very comfortable in every way. She is very sweet with a wonderful personality. We would recommend Lisa and this dealership to everyone! From our very first contact with Kim Goodman via the Internet and phone, everyone there worked very hard to make sure we had a stress free experience. We drove away with the car we wanted at a price we expected. More
After having visited a number of Lexus dealerships in California, I'd almost given up on trying to purchased a used vehicle from one. After spending some time looking at dealerships further away from wh California, I'd almost given up on trying to purchased a used vehicle from one. After spending some time looking at dealerships further away from where I live, I ran across the Lexus of Chandler dealership and gave a call to make some inquiries. I was directed to Joe and I have to say that my opinion of Lexus dealers had changed from that point on. Joe was very informative and helpful in making sure I knew as much about the car and the potential deal as possible since he was aware that I lived out of state. The dealership itself completely amazed me when I arrived. I immediately noticed how clean the premises was and how friendly the other dealers were as I waited, only briefly, for Joe to greet me. This dealership was, by far, above all the other Lexus dealerships I'd been to before. The atmosphere was much more friendly than the others as well. I'd brought along my roommates for the trip, to whom Joe showed a great deal of hospitality. As far as the actual deal, it was quick and painless. Since all the numbers were gone over with me over the phone, there was very little to go over other than the necessary paperwork. More
I was taken care of from the time I walked on the dealership to the day I picked up my Lexus.Lisa has made buying a car enjoyable and painless.A week has gone by and Lisa is still checking in on me t dealership to the day I picked up my Lexus.Lisa has made buying a car enjoyable and painless.A week has gone by and Lisa is still checking in on me to make sure Im happy with my Lexus,and Im really happy with my new Lexus..Thanks Lisa Neforas Eli James More
Good price, fair dealing on my trade too. Joe is very professional and knows the product line well. Robert in financing added to the fine experience. But they should know this would not have happened if professional and knows the product line well. Robert in financing added to the fine experience. But they should know this would not have happened if their new Internet Professional, Kera, wasn't on the ball. Thanks to all! More