Lexus of Chandler
Chandler, AZ
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Robert was fantastic. Negotiations went as well as can be expected for buying a car. Felt like he understood were I needed to be as far as price was concerned. Followed up on items that I wanted addressed. T expected for buying a car. Felt like he understood were I needed to be as far as price was concerned. Followed up on items that I wanted addressed. The actual finance guy experience (where you sign the papers) went very smoothly beacuse Robert prepared a complete file. Delivery process was very good and informative. Will absoutely refer friends and clients to him. More
I'm a member of Cosco that I used in the negotiations of pricing for the new car. I was very please how everything was handled and how I was treated. pricing for the new car. I was very please how everything was handled and how I was treated. More
This dealership is destined for a very long future. If you want a fair and professional experience and treated like a" customer " this is the place for you. Highly professional, well versed in their produ you want a fair and professional experience and treated like a" customer " this is the place for you. Highly professional, well versed in their product. I will be recommending this dealership to all my family and friends. More
After visiting several dealerships in an effort to find a good used vehicle we happened to stop by Lexus of Chandler. We were immediately greeted by Dave Martell and when he didn't have the older model RX300 good used vehicle we happened to stop by Lexus of Chandler. We were immediately greeted by Dave Martell and when he didn't have the older model RX300 that I was hoping to find, he took the time to show us several others that he thought we might like. Sure enough, there was a Volvo that more than fit our needs. We had never purchased a Volvo and Dave took so much time answering questions and making sure that we were comfortable. The car was priced higher than what we wanted to spend and he worked hard to get it to where we were willing to make the purchase. We have already recommended him to a friend who is planning on buying in the next few weeks and would go back to him in the future for any vehicle that we want to purchase. He is friendly and positive without any of the usual pushy and aggressive "car salesman" behavior...what a refreshing find! Dave and the entire staff were so friendly and professional that I can't imagine buying from any other dealership going forward. Thanks again Dave, we really had a great experience when buying from you and love our "new" used car! More
Had a nice buying experience with Dave Martell at Lexus of Chandler. I would recommend speaking with him on your next trip to Lexus. He attended to all my needs and we drove away satisfied. Initial cust of Chandler. I would recommend speaking with him on your next trip to Lexus. He attended to all my needs and we drove away satisfied. Initial customer service or "welcome" could be better as well as expecting a call back if calling in. Went through multiple sales reps before Dave took care of us. Thanks again Dave! More
I inquired about a new RX via the internet. The reply was fast, friendly and efficient. When I came in they delivered the vehicle and price exactly as stated. No hassle. Best of all everyone was friendly and fast, friendly and efficient. When I came in they delivered the vehicle and price exactly as stated. No hassle. Best of all everyone was friendly and knowledgeable. I could not have been happier! More
Purchased a 2001 Lexus LS430 to drive back to Canada. This dealership really impressed me. Robert looked after all the details to export car and was very resonsive to all my needs. If I need another car This dealership really impressed me. Robert looked after all the details to export car and was very resonsive to all my needs. If I need another car I will give Chandler Lexus first opportunity to win my business. Hats off to Robert and his back up! Tom Steele More
I was so pleased with this dealership and especially with the outstanding customer service provided by my salesperson, Robert James. I would recommend him to everyone! I have never enjoyed purchasing cars a the outstanding customer service provided by my salesperson, Robert James. I would recommend him to everyone! I have never enjoyed purchasing cars and I must say this was the most pleasant experience ever for me. I will always come back to Robert and recommend him to everyone I know. Excellent job Robert.. Bravo for going the distance for me! I am so lucky that Robert James was assigned to be my salesperson. Hildy and Jeff More
Outstanding service is the norm at this dealership! Robert La France is always courteous and outstanding in getting me in and out of his office! Samantha is extremely courteous and always does a super Robert La France is always courteous and outstanding in getting me in and out of his office! Samantha is extremely courteous and always does a superior job!! I've used two different Lexus dealers; both were great, but this one goes the extra mile for its customers!! More