Lexus of Chandler

I can’t say enough good about my Service Advisor Danny Morales is such a straight shooter and I feel is very honest. As a single woman, I need to be able to trust my car and people who service my car Danny Morales is such a straight shooter and I feel is very honest. As a single woman, I need to be able to trust my car and people who service my car. More

I was hesitant to go through what I thought would be the typical car purchasing ordeal, but Miguel, Davis, Misty,and,not sure of financial ladie's name at Lexus of Chandler, all made it a rather painless, a typical car purchasing ordeal, but Miguel, Davis, Misty,and,not sure of financial ladie's name at Lexus of Chandler, all made it a rather painless, and most importantly, pressure free experience. Miguel was very patient and personable, and took the time to answer all questions and concerns. More

BEST Dealership around! Would highly recommend to anyone looking to purchase a new or used vehicle. The sales department was great but the service we received after purchasi Would highly recommend to anyone looking to purchase a new or used vehicle. The sales department was great but the service we received after purchasing our used Jeep was top notch! We had a couple small issues that the service department was quick to fix even tho they didn't have to. Greg Lopez was very professional and kind to my husband and I. It really says a lot about a company when they take such great care of you even after you've already paid. We will definitely be purchasing our next vehicle from Lexus of Chandler. Highly recommend this dealership to anyone!! More

Lexus of Candler From the moment, I walked into Lexus of Chandler I could tell this was going to be an unusual car buying experience. The vehicle I was interested in w From the moment, I walked into Lexus of Chandler I could tell this was going to be an unusual car buying experience. The vehicle I was interested in was already up front and ready. Everyone was very friendly, helpful and patient with me though out the process. I was greeted at the door by Gene the general manager and introduced to Sam Ladd (salesmen). Mr. Ladd and I discussed the vehicle in detail. Sam was extremely helpful and knowledgeable regarding the vehicle. I than test drove the car to my home to show the “the boss” my wife (8 to 9 miles away). The car was everything I expected and more. Sam and I negotiated the price and quickly came to an agreement. I was then introduced to Jeffery Horton in finance. And Jeff was great, just a pleasure to work with and the process was completed. In closing I would like to thank everyone involved in this process for an extremely pleasant and relaxing car buying experience. I walked out completely satisfied and impressed with the level of professionalism, honesty and integrity displayed by everyone involved. I highly recommend this dealership to anyone considering a vehicle purchase. More

AWFUL - BEWARE Before you sign anything better review everything take it to a lawyer this place is awful ! Do not go there! I will tell everyone it was the wors Before you sign anything better review everything take it to a lawyer this place is awful ! Do not go there! I will tell everyone it was the worst experience of my life they do you know favors !! More

Gene Pena Gene is the epitome of a consummate professional. I am not the easiest consumer to deal with but Gene never got rattled. He was always kind and never Gene is the epitome of a consummate professional. I am not the easiest consumer to deal with but Gene never got rattled. He was always kind and never condescending. I would recommend Gene to anyone that would like to have a pleasant experience purchasing a vehicle. More

Terrible dealership—AVOID Terrible dealership, horrible experience. There are many places to buy a car...this is not a good choice. Wasted a week of my time trying to purch Terrible dealership, horrible experience. There are many places to buy a car...this is not a good choice. Wasted a week of my time trying to purchase a car. The sales person was actually not the problem--she was very good. The back office finance and finance manager were terrible. Juggled the price around, failed to provide a breakdown of fees in a timely manner, waited a day and a half to provide a means to secure payment with a deposit. Then once they did--used a high pressure, last minute phone call threatening to move or sell the car--after barely giving me an hour and half notice to review the docs online. Zero integrity, reminiscent of 80's era used car sales tactics. Avoid like the plague... More