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Lexus of Chandler

Chandler, AZ

4.8
303 Reviews

7430 W Orchid Lane

Chandler, AZ

85226

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Showing 303 reviews

February 09, 2020

Best Car Buying Experience Yet Gene went above and beyond to make sure that we were satisfied with our purchase. Rather than rushing to complete a transaction, he was straightforwa More

by juliaw
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gene Penna
Feb 09, 2020 -

Lexus of Chandler responded

Julia, It sounds like you had a quality experience from start to finish, which makes us very happy! Thank you for taking the time to write a review. We're thrilled to hear Gene went above and beyond to assist you with a high level of customer service throughout the process. Congratulations on your brand new Lexus! We greatly appreciate your positive feedback, and we look forward to taking care of any of your auto needs in the future.

January 23, 2020

The buying process went well. Everyone was polite, friendly and straightforward. The negotiation was amiable and there was no pressure to buy. The expectation set by Gene was pretty much in keeping wi More

by Darrelh
Recommend Dealer
Yes
Employees Worked With
Toddy Levy, Joe Rickoff, Gene Penna
Jan 23, 2020 -

Lexus of Chandler responded

That's great to hear, Darrel! We're glad to know that our team exceeded your expectations with their pressure-free and personable service. Congratulations on your purchase!

January 19, 2020

My service with Daniel was outstanding. He was thorough and explained everything the vehicle needed in detail. I didn’t have to wait long either. More

by Violetthomas
Recommend Dealer
Yes
Employees Worked With
Daniel Morales
Jan 20, 2020 -

Lexus of Chandler responded

Thank you for allowing us to maintain your vehicle, Violet. Daniel will enjoy your feedback. We hope to see you again soon.

January 08, 2020

Angie is so nice, helpful and professional. It was a good experience. They washed my car and had it ready when they said it would be done. More

by Kathi
Recommend Dealer
Yes
Employees Worked With
Angie in Service
Jan 09, 2020 -

Lexus of Chandler responded

Kathi, thanks for allowing us to assist you. We are glad to see that you enjoyed your experience. Angie will be given your feedback. Have an amazing day.

January 04, 2020

Gene is OUTSTANDING!!! Gene made the entire process smooth and provided superior service. I'd highly recommend him and Lexus of Chandler. A 5-star team! More

by GerriD
Recommend Dealer
Yes
Employees Worked With
Davis Hoyt,, Khara Demauro, Gene Penna
Jan 05, 2020 -

Lexus of Chandler responded

Thanks for your outstanding comments about Gene's great care. We are sure he'll appreciate the recommendation and our team welcomes you again. Let us know if we can do anything else for you!

January 01, 2020

Great Experience! We visited Lexus of Chandler on 12/28/19 to look at.a preowned RAV4 Limited and ended up going home with a pristine 2017 Lexus NX200t SUV! We dealt More

by becker7973
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Willis, Travis
Jan 01, 2020 -

Lexus of Chandler responded

Thank you for the wonderful review! We're so happy to see that Mike's outstanding service led you to the perfect vehicle! Congratulations on your new Lexus NX200t; we look forward to your next visit!

December 22, 2019

Dax my service specialist has been extremely helpful and professional, on the phone and at the dealership. I can’t believe that he’s been with you all for as many years as he has, he is so on top of his gam More

by Humphrey
Recommend Dealer
Yes
Employees Worked With
Khara Demauro
Dec 23, 2019 -

Lexus of Chandler responded

Humphrey, thank you so much for taking the time to share your feedback. It's a delight to see that Dax was so helpful. He's a wonderful team member and we're lucky to have him. Let us know if we can do anything else for you!

December 20, 2019

My experience at Chandler Lexus as professional, personal and incredibly honest. Gene and the staff were knowledgeable and found the right car for me at the right price. I felt there knowing I made the right More

by coachbarela
Recommend Dealer
Yes
Employees Worked With
Khara Demauro, Gene Penna
Dec 21, 2019 -

Lexus of Chandler responded

Congratulations on your new 350! Gene and the team will be thrilled to learn that you are satisfied with your experience and are recommending their services. Let us know if any questions or concerns arise.

December 16, 2019

Excellent customer service and the service was fast for a Saturday! I would come here again. Greg was very friendly and polite. He also arranged for a Lyft to pick me up. More

by Lucy
Recommend Dealer
Yes
Employees Worked With
Gregory
Dec 16, 2019 -

Lexus of Chandler responded

Lucy, we are so glad to learn of your excellent experience working with Greg. Thank you so much for taking the time to share your feedback and please let us know if we can do anything else for you. Our team welcomes you again!

December 08, 2019

Angie is awesome! She replaced Dan Darling who was also great! I get great treatment At Lexus of Chandler. I almost always get a Lexus loaner car and that’s a nice thing too. More

by Attyaxe
Recommend Dealer
Yes
Employees Worked With
Angie
Dec 09, 2019 -

Lexus of Chandler responded

Hi, Thank you for taking the time to share your awesome experience with Angie! We're ecstatic to hear you're satisfied with your repairs! Please don't hesitate to reach out in the future if you need any further auto-related assistance.

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