Lexus of Cerritos - Service Center

Excellent service! Mr. Lee was friendly and courteous throughout the service that was provided to me and kept me posted on the status of the repair. It was a great experience and I would go back to the s throughout the service that was provided to me and kept me posted on the status of the repair. It was a great experience and I would go back to the same dealership if needed! More

The service at Lexus of Cerritos is great. Tom Ryan is the best service manager! He's very honest, trustworthy, and knowledgeable. I won't take my car to anyone else. the best service manager! He's very honest, trustworthy, and knowledgeable. I won't take my car to anyone else. More

In 2 words "TOM RYAN". That is why we continue to bring our cars for service to Cerritos. We pass quite a few dealership on the way, but when you find an honest, professional and genuinely good pe to bring our cars for service to Cerritos. We pass quite a few dealership on the way, but when you find an honest, professional and genuinely good person in the car business you stick with him. The dealership is a pleasant relaxing environment. More

Jamie is the only person I go to to service my Lexus. He is very experienced, knowledgeable and friendly. He understands customer service and he knows what he's talking about when it comes to servicing your is very experienced, knowledgeable and friendly. He understands customer service and he knows what he's talking about when it comes to servicing your car. I consider Jamie a family friend that I can trust to suggest the right thing all the time. More

I am very happy with Lexus of Cerritos service dept, easy to make an appointment and loaner vehicle is available whenever I need one. My service consultant Jamie Lee is always be there for me and such pleasu to make an appointment and loaner vehicle is available whenever I need one. My service consultant Jamie Lee is always be there for me and such pleasure to deal with. This is my third Lexus and my next car will be Lexus again. Thank you very much to takeing care of car. I recommend to all lexus owners to Lexus of cerritos. Thank you ! More

My ES 350 indicated that I had a brake light that was not working. I made an appointment and had it replaced and the car washed in less than an hour. Excellent service. working. I made an appointment and had it replaced and the car washed in less than an hour. Excellent service. More

I always come to this dealership for all my services and I always go to Service Advisor Jamie Lee. He always provides excellent service and I trust him to be honest and reliable. The rest of the service dep I always go to Service Advisor Jamie Lee. He always provides excellent service and I trust him to be honest and reliable. The rest of the service department is great also, everyone is friendly and helpful. More

I recently had an excellent experience with Ms. Jeanie Williams. I was introduced to her shortly after I purchased my CPO LS460 and from our first meeting it was obvious that she is a woman who is serious Williams. I was introduced to her shortly after I purchased my CPO LS460 and from our first meeting it was obvious that she is a woman who is serious about customer service excellence. When my car was in for painting and detailing, she made sure that everything went smoothly. When I needed the car to travel and it made it impossible (time wise) for the detailing to be done with excellence, Ms. Williams assured me that upon return from my vacation that she would get me in and have the car detailed. I called, got an appointment promptly, got a rental car and the next day I returned to the dealership to see my car gleaming! I was so pleased. Kudos to Ms. Williams, the professional who detailed my car whose name regrettably escapes me and the team of service professionals at Lexus of Cerritos. More

Tom Ryan has continually shown to both his colleagues, superiors and clients that he cares by being reliable, diligent and that he has a positive attitude with regards to his work, by completing his work superiors and clients that he cares by being reliable, diligent and that he has a positive attitude with regards to his work, by completing his work on time, not wasting the time of his colleagues or clients, and he manages both his time, colleagues and clients time in the most efficient and effective means possible for all concerned while both maintaining an excellent product and maintaining excellent client relationships for the Company. Please allow me to state….that as a client, when Tom has personally returns my serviced vehicle to me: • I am always assured that the price for the workmanship is fair • Tom has personally over seen the service • He has done his homework on this vehicle and thus is confident in his recommended services to be performed that will extend the longevity of my vehicle, • These services will enhance both my intrinsic and extrinsic value for the vehicle and, • That the completed service meet or exceeds the industry highest standards…Tom just will not allow for second best service to be performed on his client’s vehicles. More

Tom Ryan.. What can I say, HE'S THE BEST! I highly Tom Ryan.. What can I say, HE'S THE BEST! I highly recommend him if you are going to get any kind of service/maintenance done to your car. He will Tom Ryan.. What can I say, HE'S THE BEST! I highly recommend him if you are going to get any kind of service/maintenance done to your car. He will take good care of you from getting you the most convinient appt time to getting you out as smoothly as possible with a nice clean loner car. No matter what the situation you have going on with your car, he makes it that much more comfortable helping you resolve the issue. He is great and good at what he does. He knows what he is doing so you can definitely trust him with your car. Go to him, Lexus of Cerritos, TOM RYAN in the service department!!! More