Back

Lexus of Cerritos - Service Center

Cerritos, CA

4.8
847 Reviews

847 Reviews of Lexus of Cerritos - Service Center

Sort by
October 18, 2024

Amanda is a good advisor, very informative and kept me updated throughout my service. Lexus also has great waiting area that makes the wait much betterz More

by Loopy89
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda M
Oct 21, 2024 -

Lexus of Cerritos responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If you need more help, our team is available to talk -- safe travels!

October 18, 2024

Very clean facility, comfortable lounge with amenities (drinks, and snacks). Amanda the service advisor here is absolutely fantastic. She made sure I was cared for and helped me along with my service repa More

by LuisC160
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Maldonado
Oct 21, 2024 -

Lexus of Cerritos responded

Hi, we're happy you found our staff to be so supportive during your experience here at Lexus of Cerritos. Don't hesitate to call us if you ever need anything. Be safe on the road!

October 17, 2024

Lexus service is top-notch. Rosel is always professional, and he take great care of my car every time. Highly recommend for anyone looking for reliable service! More

by Ashley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rosel
Oct 20, 2024 -

Lexus of Cerritos responded

Hi Ashley, we are pleased to hear you had such a positive experience with us! We always strive to provide personable and excellent customer service. Thank you for the review!

October 17, 2024

Lexus of Cerritos is a great service center to get my car serviced. The last few times I’ve been there Lara has been great. She is very prompt and helps me to understand honestly what my car needs. Whether i More

by C.marshall08
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lara
Oct 20, 2024 -

Lexus of Cerritos responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

October 17, 2024

Eli Sanchez was wonderful. Really good service and will be coming back for my future services More

by kristykhunn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eli Sanchez
Oct 20, 2024 -

Lexus of Cerritos responded

Hi, we are pleased to hear you had such a positive experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

October 14, 2024

My service advisor Joe Avila is always available. Always returns my calls. And recommends the best service for my vehicle. Always with a smile on his face. More

by janetdiaz678
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Avila
Oct 17, 2024 -

Lexus of Cerritos responded

Hello, we're happy you found Joe to be so supportive during your experience here at Lexus of Cerritos. If you ever need help, just give us a call. Happy motoring!

October 14, 2024

First time having to come in for a maintenance and Amanda was amazing. She did a great job giving me the run down of my car service. 10/10 lexus of cerritos More

by zitlaly gonzalez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Maldonado
Oct 18, 2024 -

Lexus of Cerritos responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Drive safe, and we'll see you on the road.

October 14, 2024

Rosel was the best at getting me setup with my service and letting me know what maintenance will be needed in the future and by when. More

by Ruben G
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rosel Leo Samala
Oct 18, 2024 -

Lexus of Cerritos responded

Ruben, it is great to read such wonderful comments about your recent experience with us! Feel free to stop by if you ever need any more help.

October 13, 2024

i had a fantastic experience at Lexus of Cerrritos. ..Service Manager Joseph was spectacular and highly professional. More

by maraveltr1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph
Oct 18, 2024 -

Lexus of Cerritos responded

Hi, thanks for your praise and kind comments about our team. Don't hesitate to call us if you ever need anything. Be safe on the road!

October 12, 2024

Best customer service 100% always gonna ask for Russell very informative knowledgeable and respectful to the customer More

by bogsame10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Russell
Oct 18, 2024 -

Lexus of Cerritos responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!