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Lexus of Cerritos - Service Center

Cerritos, CA

4.8
846 Reviews

846 Reviews of Lexus of Cerritos - Service Center

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November 01, 2024

Always a great experience, the staff provides excellent customer service and is very helpful, very much appreciated. More

by Dominique
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lara N.
Report | Print
Nov 05, 2024 -

Lexus of Cerritos responded

Hi Dominique, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 31, 2024

We really appreciate Rosel helped us with his excellent service. He takes good care of of us. More

by Natasha
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rosel
Report | Print
Nov 01, 2024 -

Lexus of Cerritos responded

Hi Natasha, we're happy you found our staff to be so supportive during your experience here at Lexus of Cerritos. Feel free to stop by if you ever need any more help.

October 26, 2024

Awesome service everytime I have my car service here in cerritos. The experience is awesome More

by Henry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sharón , Brianna
Report | Print
Nov 01, 2024 -

Lexus of Cerritos responded

Hi Henry, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

October 25, 2024

Lara was extremely helpful and knowledgeable and thorough. I appreciate her excellent customer service skills. More

by Martha.viramontes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lara
Report | Print
Oct 27, 2024 -

Lexus of Cerritos responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.

October 24, 2024

Reply had a great experience with Eli Sanchez. He was super helpful and very nice. Will be back to him More

by inderengineering
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eli Sanchez
Report | Print
Oct 26, 2024 -

Lexus of Cerritos responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need help, just give us a call. Happy motoring!

October 23, 2024

Richard has always given me trustworthy and useful advice. I do appreciate his insight and will continue to work with him. More

by Don
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Neilson
Report | Print
Oct 25, 2024 -

Lexus of Cerritos responded

Hi Don, we're happy you found our staff to be so supportive during your experience here at Lexus of Cerritos. If you ever need help, just give us a call. Happy motoring!

October 22, 2024

I love Lexus of Cerritos, their customer services is exceptional. Richard N. is the best service advisor I’ve had, his knowledge and professionalism has a high rating in my books! I would definitely rec More

by perazacatalina74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard N.
Report | Print
Oct 24, 2024 -

Lexus of Cerritos responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

October 21, 2024

Lara was AMAZING! very helpful, supportive, and gave frequent updates about my vehicle. I hope to work with her in the future. - Thank you! Devona / yellow Lexus RC Fs More

by Hidevona
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lara
Report | Print
Oct 24, 2024 -

Lexus of Cerritos responded

Hello, we're happy you found Lara to be so supportive during your experience here at Lexus of Cerritos. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 21, 2024

I have been coming to Tony for years. He is the reason I come to Lexus Cerritos. More

by vaneshad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Tircios
Report | Print
Oct 24, 2024 -

Lexus of Cerritos responded

Hello, we are pleased to hear you had such a positive experience with us. If you ever need help, just give us a call. Happy motoring!

October 18, 2024

Amanda is a good advisor, very informative and kept me updated throughout my service. Lexus also has great waiting area that makes the wait much betterz More

by Loopy89
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda M
Report | Print
Oct 21, 2024 -

Lexus of Cerritos responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If you need more help, our team is available to talk -- safe travels!

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