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Lexus of Cerritos - Service Center

Cerritos, CA

4.8
846 Reviews

846 Reviews of Lexus of Cerritos - Service Center

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November 25, 2024

Everyone was very helpful during my visit. I worked with Hanna in Service who was very nice & personable. More

by jackpot814
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hanna
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Nov 28, 2024 -

Lexus of Cerritos responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

November 23, 2024

Thank you Lexus for taking care of your customers. My service advisor Lara Nielson always provides great customer service. More

by luv4greens
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lara Nielson
Report | Print
Nov 26, 2024 -

Lexus of Cerritos responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.

November 18, 2024

Rosel leo was my service advisor He did very well and will ask for him in the future thank you very much More

by angiedelacruz562
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rosel
Report | Print
Nov 21, 2024 -

Lexus of Cerritos responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

November 12, 2024

Aurora my service technician was amazing. Professional, courageous and knowledgeable beyond expectations. I highly recommend her for all your future service needs at Lexus of Cerritos More

by mr.S
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aurora Echauri
Report | Print
Nov 16, 2024 -

Lexus of Cerritos responded

Hi, thanks so much for the warm recommendation of the team here at Lexus of Cerritos. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

November 09, 2024

Best dealer in Southern California awesome service, best deals around. Our experience was great here. More

by Hoops07031990
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anais
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Nov 12, 2024 -

Lexus of Cerritos responded

Thanks so much for the warm recommendation of the team here at Lexus of Cerritos. Don't hesitate to call us if you ever need anything. Be safe on the road!

November 09, 2024

Richard N. , responsive, knowledgeable, helpful. He listened to my issues with the car and spent the time to address the issues and tell me in detail about the c More

by chrisbmarshall
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard N.
Report | Print
Nov 12, 2024 -

Lexus of Cerritos responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

November 07, 2024

I took my car in for a regular maintenance and was assigned to Lara. She provided me with excellent service. I had to return as a piece had to be order and Aurora assisted me another day and she provi More

by Olivia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lara and aurora
Report | Print
Nov 09, 2024 -

Lexus of Cerritos responded

Hi Olivia, we're happy you found our staff to be so supportive during your experience here at Lexus of Cerritos. Feel free to reach out to us if you need anything. Have a wonderful day.

November 05, 2024

Linda Torres and Joe are amazing I highly recommend both of them. Thank you so much More

by Moddy23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Avila
Report | Print
Nov 07, 2024 -

Lexus of Cerritos responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Lexus of Cerritos! Feel free to stop by if you ever need any more help.

November 04, 2024

I really liked Amanda assisting me, she was very informative, she made me feel very comfortable, she has great customer service!! I would come back and request for her to assist me. More

by palomaresreyna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Maldonado
Report | Print
Nov 07, 2024 -

Lexus of Cerritos responded

Hi, we're happy you found our staff to be so supportive during your experience here at Lexus of Cerritos. Please don't hesitate to reach out if there's anything additional we can do for you.

November 02, 2024

Joe Avila in service is the best service rep to work with everyone makes it eas More

by trina.faniel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Avila
Report | Print
Nov 05, 2024 -

Lexus of Cerritos responded

Hi, we're happy you found our staff to be so supportive during your experience here at Lexus of Cerritos. Don't hesitate to call us if you ever need anything. Be safe on the road!

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