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Lexus of Cerritos

Cerritos, CA

Overview
Reviews
Vehicles
4.8
1,899 Reviews
Lexus of Cerritos is the best place for new Lexus vehicles and pre-owned cars in Orange County. Our expansive showroom features one of the largest inventories of new Lexus vehicles around, as well as having a large selection of pre-owned cars, trucks, and SUVs for sale. And if you can't find that perfect new or pre-owned Lexus, we'll buy your car, no purchase necessary! Check out our website today, then visit our showroom in Cerritos, just across from the Los Cerritos Center.
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18800 Studebaker Rd

Cerritos, CA

90703

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Showing 1,899 reviews

August 24, 2022

Ms Cindy Noun is an outstanding auto service adviser. An excellent customer service staff member. She represents the epitome of an excellent leader and will not hesitate to rank her amongst the best in L More

by Rocky
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Miss Cindy Noun, service adviser.
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Aug 24, 2022 -

Rocky responded

Lexus of Cerritos is strongly recommended for all automobile care and maintenance. Their staff employees are the best teamwork players. Their prices are very reasonable and affordable. I will personally bring my car back for regular scheduled maintenance. Thanks.

August 21, 2022

Service was excellent and the employees were very helpful. I will go back again next time. More

by Mi Yeong
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph
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Aug 26, 2022 -

Lexus of Cerritos responded

Hi, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

August 17, 2022

Nice offer based on my demand and financial option. Multiple checking to see if everything is ok after the purchase. More

by Hong Seo
Recommend Dealer
Yes
Employees Worked With
Peter Yun
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Aug 23, 2022 -

Lexus of Cerritos responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

August 16, 2022

DO NOT TAKE LOANER VEHICLE FROM THIS PLACE! !! The car was in for service for an overnight service and they provide us with a loaner vehicle. They charged us with fee for smoking in the car. More

by neojason74
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Anna
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Aug 22, 2022 -

Lexus of Cerritos responded

Hello, thank you for taking the time to leave us feedback. We have shared your experience with our management team for review and follow up.

August 13, 2022

Daniel was extremely helpful in getting me a shuttle to take me home when I was waiting for a long time for a loaner car More

by roseyc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Kim
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Aug 17, 2022 -

Lexus of Cerritos responded

Hi Rosey! We're so happy Daniel was able to help you out! Don't hesitate to call us if you ever need anything. Be safe on the road!

August 11, 2022

Jonathan was a pleasure to work with. Everything was done in a timely fashion and the quality outstanding! More

by rpg90814
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonathan
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Aug 16, 2022 -

Lexus of Cerritos responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you need more help, our team is available to talk -- safe travels!

August 11, 2022

They were so friendly and courteous, the service was convenient, and the car repairs were reliable. More

by Ki Yong Hong
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Kim
Report | Print
Aug 16, 2022 -

Lexus of Cerritos responded

Hello there! Thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

August 11, 2022

Cindy my advisor did an amazing job communicating with me about my vehicle! Very grateful! More

by Christian
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cindy
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Aug 16, 2022 -

Lexus of Cerritos responded

Hi Christian, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you need more help, our team is available to talk -- safe travels!

August 05, 2022

I bought my Lexus RX350 from this dealership. I like customer service and Jonathan Derras More

by Citizen
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johnathan Durras
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Aug 09, 2022 -

Lexus of Cerritos responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you have any further questions, please give us a call. We're always happy to help!

August 05, 2022

This was my first experience with Lexus of Cerritos. Alex Cruz in the service department is the best!! More

by Kim Mayes.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Cruz
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Aug 05, 2022 -

Kim Mayes. responded

I had great service at Lexus of Cerritos

Aug 09, 2022 -

Lexus of Cerritos responded

Hi Kim, we're happy you found our staff, Alex to be so supportive during your experience here at Lexus of Cerritos. We are always more than happy to assist you if anything else comes up. Take care!

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