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Lexus of Cerritos

Cerritos, CA

Overview
Reviews
Vehicles
4.8
1,893 Reviews
Lexus of Cerritos is the best place for new Lexus vehicles and pre-owned cars in Orange County. Our expansive showroom features one of the largest inventories of new Lexus vehicles around, as well as having a large selection of pre-owned cars, trucks, and SUVs for sale. And if you can't find that perfect new or pre-owned Lexus, we'll buy your car, no purchase necessary! Check out our website today, then visit our showroom in Cerritos, just across from the Los Cerritos Center.
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18800 Studebaker Rd

Cerritos, CA

90703

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Showing 1,893 reviews

April 01, 2023

Linda, our service provider was great. The challenges we had were in that our car that went in for a maintenance was hit while at the wash and then when it was being fixed they reported th More

by Eplanet82
Recommend Dealer
Yes
Employees Worked With
Linda
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Apr 05, 2023 -

Lexus of Cerritos responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you for the review!

March 31, 2023

The sales man is so kind that I would to recommend. I want to give him the best score. More

by tustinbae
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
HOI LAM
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Apr 04, 2023 -

Lexus of Cerritos responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

March 31, 2023

They provide good service with amazing staffs. I am happy to bring my car for maintaining. More

by Lamtnguyen82
Recommend Dealer
Yes
Employees Worked With
Joshua Flores
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Apr 04, 2023 -

Lexus of Cerritos responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Lexus of Cerritos! Don't hesitate to call us if you ever need anything. Be safe on the road!

March 30, 2023

Service writer Joseph very courteous and knowledgeable. Dealership is convenient to my home in Downey and I feel well taken care of every time I take my vehicle in for service. Thanks so much. More

by arlenebkr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph
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Mar 30, 2023 -

arlenebkr responded

Thanks to Joseph and the employees at Lexus of Cerritos. I will continue to bring my car to this location. sincerely, Dave

Apr 03, 2023 -

Lexus of Cerritos responded

Hi, it means so much to us that you chose our dealership! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

Apr 04, 2023 -

arlenebkr responded

Definitely! thanks for your acknowledgment of my evaluation.

March 30, 2023

The service was great; customer service personnel was knowledgeable, professional and friendly. I was apprised of the issues that needs to be addressed in the near future and ones that needed immediate More

by zenespanola
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr. Samala
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Apr 03, 2023 -

Lexus of Cerritos responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

March 28, 2023

Great Customer Sevice every employee that help me through the process did an amazing job. I highly recommend this dealership. More

by Darleneguyette
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Everyone
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Apr 02, 2023 -

Lexus of Cerritos responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

March 27, 2023

We had a wonderful experience and we appreciate our service advisor Rosel Leo at Lexus of Cerritos. He provided a shuttle to Cerritos Mall while the car was being serviced. And when it came time to pic More

by gcorozco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rosel Leo
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Apr 02, 2023 -

Lexus of Cerritos responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

March 27, 2023

Very attentive personnel Nice and clean premises and very good coffee and snacks for their clients More

by Gladys15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua
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Mar 30, 2023 -

Lexus of Cerritos responded

Hi, We appreciate your positive review about your recent experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

March 27, 2023

Best services and will be coming back next time! Everyone here was nice and well respected. More

by finiguez5
Recommend Dealer
Yes
Employees Worked With
Chris Martinez
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Mar 30, 2023 -

Lexus of Cerritos responded

Hi, Thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

March 27, 2023

TONY was the service rep who assisted me. He was very professional, nice sense of humor, took care of service checkin & check out efficiently. More

by ctel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony, service rep
Report | Print
Apr 02, 2023 -

Lexus of Cerritos responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

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