
Lexus of Cerritos
Cerritos, CA
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Linda, our service provider was great. The challenges we had were in that our car that went in for a maintenance was hit while at the wash and then when it was being fixed they reported th The challenges we had were in that our car that went in for a maintenance was hit while at the wash and then when it was being fixed they reported that they left the driver door window open during the rain and it ruined the door controls. Lexus did fix everything which we appreciate but we do feel that they should be better about taking extra care of each car that they service so that events like what happened to our car don't happen again or in general. We're happy that the car is whole and we hope to not have future problems with the door controls and we hope to not have anymore challenges like this in the future. Linda was communicative and great. She kept us updated and informed which was helpful. More
Service writer Joseph very courteous and knowledgeable. Dealership is convenient to my home in Downey and I feel well taken care of every time I take my vehicle in for service. Thanks so much. Dealership is convenient to my home in Downey and I feel well taken care of every time I take my vehicle in for service. Thanks so much. More
The service was great; customer service personnel was knowledgeable, professional and friendly. I was apprised of the issues that needs to be addressed in the near future and ones that needed immediate knowledgeable, professional and friendly. I was apprised of the issues that needs to be addressed in the near future and ones that needed immediate attention. While waiting at the dealership for my car, Mr. Samala made sure I was notified of the wait time and ensured I didn't wait unnecessarily. Overall rating is a 5. More
We had a wonderful experience and we appreciate our service advisor Rosel Leo at Lexus of Cerritos. He provided a shuttle to Cerritos Mall while the car was being serviced. And when it came time to pic service advisor Rosel Leo at Lexus of Cerritos. He provided a shuttle to Cerritos Mall while the car was being serviced. And when it came time to pick up my car, he explained clearly what was done and what to look forward to. Five stars!! More
TONY was the service rep who assisted me. He was very professional, nice sense of humor, took care of service checkin & check out efficiently. He was very professional, nice sense of humor, took care of service checkin & check out efficiently. More