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Lexus of Cerritos

Cerritos, CA

Overview
Reviews
Vehicles
4.8
1,821 Reviews
Lexus of Cerritos is the best place for new Lexus vehicles and pre-owned cars in Orange County. Our expansive showroom features one of the largest inventories of new Lexus vehicles around, as well as having a large selection of pre-owned cars, trucks, and SUVs for sale. And if you can't find that perfect new or pre-owned Lexus, we'll buy your car, no purchase necessary! Check out our website today, then visit our showroom in Cerritos, just across from the Los Cerritos Center.
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18800 Studebaker Rd

Cerritos, CA

90703

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Showing 1,821 reviews

February 24, 2023

Excellent and fast service as always. I've been coming to this place since 1999 and always used them for the 4 cars I bought from this dealer More

by Chet
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Alex Cruz
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Feb 28, 2023 -

Lexus of Cerritos responded

Hi Chet, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

February 24, 2023

I was so happy to get Jonathan as my rep. He has gone above and beyond with my Lexus repairs. He has always provided me with great customer service, honest and friendly. I used to miss L More

by jandrade33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan
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Mar 01, 2023 -

Lexus of Cerritos responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

February 24, 2023

Cameron is great in helping me with the service I need for my car, very nice to let me know what needs to be done and went thorough with it. I’ll contact him on my next appointment. More

by Luz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cameron
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Feb 28, 2023 -

Lexus of Cerritos responded

Hi Luz, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Feel free to stop by if you ever need any more help.

February 24, 2023

My rep was Joseph Avila. Very personable and informative. Received a video with recommendations for my next service. Also appreciated there were items that need to be done bu More

by Veggie L
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Joseph Avila
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Feb 28, 2023 -

Lexus of Cerritos responded

Hi Veggie, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

February 24, 2023

My rep Joseph really made my experience less stressful as a woman not knowing much about cars, I appreciated his honesty on what issues my car needed to be taken care of. Friendly and quick turn around More

by melgalindo77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph AVILA
Report | Print
Feb 28, 2023 -

Lexus of Cerritos responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

February 23, 2023

Always thorough and timely. Easy to make appointments and has the best intrrrst of customer. More

by jcealey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember
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Feb 27, 2023 -

Lexus of Cerritos responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

February 23, 2023

Great service , respectful , caring , understanding . , help with rental , call giving updates on service on my car if any changes or delays More

by Smiley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan
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Feb 27, 2023 -

Lexus of Cerritos responded

Hi Smiley, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

February 23, 2023

Great service and communication, very helpful advisor. I will continue to bring my car for service. More

by JK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard
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Feb 26, 2023 -

Lexus of Cerritos responded

Hi, thank you for your positive review. We're happy to have been of service to you. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

February 23, 2023

The dealer took over a month to fix my car with no explanation for the delay. They quoted me twice the actual estimate but got the job done for half the estimate when my insurance company got invoked. More

by benranny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Cameron
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Feb 27, 2023 -

Lexus of Cerritos responded

Hello, we are deeply disappointed by your experience at Lexus of Cerritos. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (562) 263-7857 to discuss what we can do to help.

February 23, 2023

I walked in NOT looking to purchase a vehicle yet. I was planning to visit multiple other dealerships. BUT the service I received and the offer I could NOT pass on. I drove home in a vehicle I was (an More

by ramontero
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Regie
Report | Print
Feb 27, 2023 -

Lexus of Cerritos responded

Hi, it is great to read such wonderful comments about your recent experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

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