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Lexus of Cerritos

Cerritos, CA

Overview
Reviews
Vehicles
4.8
1,893 Reviews
Lexus of Cerritos is the best place for new Lexus vehicles and pre-owned cars in Orange County. Our expansive showroom features one of the largest inventories of new Lexus vehicles around, as well as having a large selection of pre-owned cars, trucks, and SUVs for sale. And if you can't find that perfect new or pre-owned Lexus, we'll buy your car, no purchase necessary! Check out our website today, then visit our showroom in Cerritos, just across from the Los Cerritos Center.
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18800 Studebaker Rd

Cerritos, CA

90703

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Showing 1,893 reviews

April 23, 2023

Painless experience. Wish the process was quicker. Salesmen and finance person were great! Very thorough. Would recommend a friend More

by sanny889
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Luis Jimenez
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Apr 27, 2023 -

Lexus of Cerritos responded

Hi, we're happy to hear you had such a positive experience with our team! Don't hesitate to call us if you ever need anything. Be safe on the road!

April 22, 2023

I sent an email request for clarification on their pricing and never received any type of a reply. More

by danortiz
Sales Price Transparency
Recommend Dealer
No
Employees Worked With
No one
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Apr 27, 2023 -

Lexus of Cerritos responded

Hi, thank you for taking the time to leave us feedback. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (562) 263-7857 to discuss what we can do to help.

April 21, 2023

LEXUS OF CERRITOS CHANGED. BETTER AND KIND. BUT THIS SURVEY PROGRAM IS GEETING WORSE. WHY SHOULD I SAY 15 WORDS. I DON'T LIKE IT More

by sckwak
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JOSE, I'M NOT SURE.
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Apr 27, 2023 -

Lexus of Cerritos responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

April 21, 2023

Alex Cruz was helpful and got me in and out for my appointment. Thank you for your customer service! More

by marilynewing2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Cruz
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Apr 27, 2023 -

Lexus of Cerritos responded

Hello, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

April 20, 2023

Very professional job Joshua Flores, (Service Advisor) explain to me everything. to work on my car. I am very satisfied with him. The only problem I have was the Washers, after washing my car, forgot to More

by mvn45
Recommend Dealer
Yes
Employees Worked With
Joshua Flores
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Apr 20, 2023 -

mvn45 responded

Hello I am so sorry all the Washers I found my carpet was placed in the Trunk of my SUV. Iam sorry again

April 20, 2023

Good services with my satisfaction at Cerritos Lexus. Thank You! Have a nice day all! More

by Jong
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cam
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Apr 26, 2023 -

Lexus of Cerritos responded

Hi Jong, your satisfaction is our top priority. Please don't hesitate to reach out if there's anything additional we can do for you.

April 18, 2023

Worked with Janet to secure an RX500! !! Let me tell you, she went above and beyond with her communication and made sure to get me what I wanted!!! More

by Josesantos
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Janet
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Apr 21, 2023 -

Lexus of Cerritos responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you for the review!

April 17, 2023

Great experience all around. Found exactly what I was looking for. Process quick and painless. Excellent customer service as well. More

by Info
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ben
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Apr 21, 2023 -

Lexus of Cerritos responded

Hi, we are pleased to hear you had such a positive experience with us. If you ever need help, just give us a call. Happy motoring!

April 17, 2023

I have been bringing my cars to this dealer for service for years and it has always been a wonderful. I recommend to all my family More

by Mmenamonica
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher
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Apr 20, 2023 -

Lexus of Cerritos responded

Hi, thank you for your positive review. We're happy to have been of service to you. We appreciate your recommendation of Lexus of Cerritos and we hope to be of service again in the future.

April 17, 2023

Great sales consultant (Kevin Yoon), but extremely rude individual in the financing department (sam alshwiki). Please see Yelp for review on this individual. It is an extensive review that so still wasn’t More

by Ray1264
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Sam Alshwiki
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