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Lexus of Cerritos
Cerritos, CA
1,821 Reviews
Lexus of Cerritos is the best place for new Lexus vehicles and pre-owned cars in Orange County. Our expansive showroom features one of the largest inventories of new Lexus vehicles around, as well as having a large selection of pre-owned cars, trucks, and SUVs for sale. And if you can't find that perfect new or pre-owned Lexus, we'll buy your car, no purchase necessary! Check out our website today, then visit our showroom in Cerritos, just across from the Los Cerritos Center.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,821 reviews
March 10, 2023
My service advisor Tony is absolutely the best! !! I bring my car to this dealership because of him. I have had other advisors that did not keep me up to speed on my service, did not call me bac !! I bring my car to this dealership because of him. I have had other advisors that did not keep me up to speed on my service, did not call me back right away when I called but not Tony. He and the team are friendly and pleasant and makes me feel valued. I will continue to bring my car to this dealership. Thank you Tony for your outstanding service!!! My name is PK and I approve this message More
by Thekings212004
Employees Worked With
Tony
March 08, 2023
Great Team Courteous and Friendly! Excellent Customer Service! Specially Pete Phat Assistant Service Manager!!! Excellent! Excellent Customer Service! Specially Pete Phat Assistant Service Manager!!! Excellent! More
by fatimajoypaz
Employees Worked With
Pete Phat Assistant Service Manager
March 08, 2023
Thanks to our sales person Stephen we had a great experience with recommend to family and friends. He was very informative and patient patient and kind. Thanks. experience with recommend to family and friends. He was very informative and patient patient and kind. Thanks. More
by Pmac696969
Employees Worked With
Steven. Huh
March 07, 2023
Simple brake fluid flush took 3. 15 hrs of waiting.My appointment was scheduled 0830am but still took long. The waiting room was clean and have free refreshment. But the wait was wa 15 hrs of waiting.My appointment was scheduled 0830am but still took long. The waiting room was clean and have free refreshment. But the wait was way too long. More
by Ebreo
Employees Worked With
Jothanan
March 07, 2023
The people handling our car we're friendly and knowledgeable. I dropped off my car and they called me when it was ready. I didn't have to worry about anything. They let you know if your car needs knowledgeable. I dropped off my car and they called me when it was ready. I didn't have to worry about anything. They let you know if your car needs additional services done and they don't pressure you to get it done then and there. More
by DannyO87
Employees Worked With
Amanda Maldonado
March 06, 2023
Brought our car in for routine maintenance. Got everything done. We were told the car would be ready by early afternoon. However, we never got a call. We called by late afternoon and was to Got everything done. We were told the car would be ready by early afternoon. However, we never got a call. We called by late afternoon and was told oh yes, the car was ready! Seems like they could do better. More
by Frances McCormick
Employees Worked With
Don't remember name.
