Lexus of Cerritos

Terrible experience! !!. Came in to have my KDSS/sway checked because of grease on the boots, instead my engine oil was changed. I already did my oil changed 4 days ago. A !!. Came in to have my KDSS/sway checked because of grease on the boots, instead my engine oil was changed. I already did my oil changed 4 days ago. ASK FIRST BEFORE CHANGING ANYTHING!!! There was no leak, it is an old splash from the previous oil change. I asked for my part - my silver oil canister, instead I got a PICTURE of a black plastic oil canister. This place is very dishonest compared to other service place like Honda. More

Cameron not only provided excellent service but he also educated me during my car service experience. He was nice, friendly and made sure I was taken care of during my wait. He will now be my #1 service re educated me during my car service experience. He was nice, friendly and made sure I was taken care of during my wait. He will now be my #1 service representative when going to get my car serviced at Lexus. More

I was so pleased with the service I received from Lexus Cerritos. I came in to trade in my lease and I must say Peter made our experience so easy. Cerritos. I came in to trade in my lease and I must say Peter made our experience so easy. More

Everyone was extremely helpful and kind. I enjoyed working with the team and finding what I was searching for. I enjoyed working with the team and finding what I was searching for. More

Everyone was helpful, especially Jordan who went above and beyond to find and give me what I was looking for. I’m very happy with my experience at Lexus of Cerritos. and beyond to find and give me what I was looking for. I’m very happy with my experience at Lexus of Cerritos. More

I was disappointed with my first car maintenance service (5k miles) It took 3 hours to wait and I was promised a car wash, but was delivered unwashed. (5k miles) It took 3 hours to wait and I was promised a car wash, but was delivered unwashed. More

I have been using Lexus of Cerritos for many years. The service is always good and the facility is clean and a pleasant place to wait. Alex Cruz was my advisor this time and he was great! The service is always good and the facility is clean and a pleasant place to wait. Alex Cruz was my advisor this time and he was great! More

Absolutely enjoyed my shopping experience at Lexus of Cerritos. The purchasing process was quick and painless. They weren’t pushy, no hidden fees the price on the vehicle is the price I paid + taxes obvi Cerritos. The purchasing process was quick and painless. They weren’t pushy, no hidden fees the price on the vehicle is the price I paid + taxes obviously. They are transparent and I loved that. I will definitely do business with them in the future and will recommend them to friends and family. More

The staff is very knowledgeable ,the process was smooth and straight to the point. No headaches!! and straight to the point. No headaches!! More

Still waiting for response on replacement wipers as they were shredded at time of purchase of used Acura and I got caught in a heavy rainstorm on way home. The assistant promised they would be ordered, and were shredded at time of purchase of used Acura and I got caught in a heavy rainstorm on way home. The assistant promised they would be ordered, and I also contacted the salesman who has not responded. This does not speak well to the 115 point inspection of your used department on this vehicle, as this could have resulted in an accident. Other than that I am pleased with the vehicle, the sale went smoothly and the dealership appearance is very beautiful and professional. More