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Lexus of Cerritos

Cerritos, CA

Overview
Reviews
Vehicles
4.8
1,821 Reviews
Lexus of Cerritos is the best place for new Lexus vehicles and pre-owned cars in Orange County. Our expansive showroom features one of the largest inventories of new Lexus vehicles around, as well as having a large selection of pre-owned cars, trucks, and SUVs for sale. And if you can't find that perfect new or pre-owned Lexus, we'll buy your car, no purchase necessary! Check out our website today, then visit our showroom in Cerritos, just across from the Los Cerritos Center.
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18800 Studebaker Rd

Cerritos, CA

90703

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Showing 1,821 reviews

March 16, 2023

I've worked at Acura, Mercedes and Volvo and I can honestly say but the full overall experience at this Lexus dealership was the best out of everyone, it was absolutely wonderful! More

by RobbPoole
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can't remember
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Mar 20, 2023 -

Lexus of Cerritos responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

March 16, 2023

Quick in and out, lounge is comfy, service is outstanding. Very detailed in explaining service and inspection More

by phillipcastro3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher
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Mar 19, 2023 -

Lexus of Cerritos responded

Hi, thank you for taking the time to share your feedback with us. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

March 16, 2023

Josh at service department took good care of us, very welcoming and professional. Thank you More

by Soldbyluis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh
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Mar 20, 2023 -

Lexus of Cerritos responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

March 14, 2023

Very trustworthy people who tell you how it is and don’t try to oversell you on unrelated work. Appreciate all the assistance More

by Quin97
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda,Maldonado
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Mar 18, 2023 -

Lexus of Cerritos responded

Hi, your comments keep us motivated and working hard for all our guests! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

March 14, 2023

Elaine with sales was great. Gave me up front what to expect and how much everything was. I didn't care too much for the 900% markup on dealer installed items, however the tota More

by dudnone4 T4R TRDORP
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Elaine (sales), Tony (finance)
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Mar 18, 2023 -

Lexus of Cerritos responded

Thank you for taking the time to share your feedback with us. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (562) 263-7857. We hope to hear from you.

March 13, 2023

Once again Alex Cruz in Service dept has provided excellent customer and deserves as pay raise. More

by HandsomDevil
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Cruz, Service dept.
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Mar 17, 2023 -

Lexus of Cerritos responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.

March 13, 2023

Reggie was super helpful and overall great experience shopping for a vehicle. Reggie answered all my questions. Thanks again! More

by Manuelt1990
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Reggie
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Mar 18, 2023 -

Lexus of Cerritos responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Lexus of Cerritos! Don't hesitate to call us if you ever need anything. Be safe on the road!

March 13, 2023

Pleasure to give service to Cerritos lexus dealer. Every staff say hi and smile when crossing Will recommend friends and members Advisor Phat is very nice and professional More

by Hientran42
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Peter Phat
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Mar 17, 2023 -

Lexus of Cerritos responded

We are pleased to hear you had such a positive experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

March 13, 2023

Our service representative was very knowledgeable and helpful. The car was finished at the time promised and the car was returned to us washed and clean. More

by Gwlexus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dorothy Lunney
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Mar 17, 2023 -

Lexus of Cerritos responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

March 12, 2023

Active customer service, amazing support by the service advisor.I was advised on more information about my services then the sales representative. This type of support should be conducted in all areas of L More

by lizpalvarez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel
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Mar 14, 2023 -

Lexus of Cerritos responded

Hi, it is great to read such wonderful comments about your recent experience with us! We always strive to provide personable and excellent customer service. Thank you again for the review!

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