Lexus of Cerritos

The staff is very friendly and great service. The finance department is not rushing or pushing you to buy any additional coverage. The finance department is not rushing or pushing you to buy any additional coverage. More

Prompt completion of my scheduled maintenance service. Linda, my service advisor was great in keeping me informed on the completion of my maintenance service. Linda, my service advisor was great in keeping me informed on the completion of my maintenance service. More

I love Sonia, her team. They make sure I’m good every time! Never have to worry. They make sure I’m good every time! Never have to worry. More

It was very organized and workers were friendly in assisting me with my needs. Thank You! assisting me with my needs. Thank You! More

Great service! I had some concern about my car, my car would do a popping sound when reversing. I scheduled appointment with Alex Cruz, the service rep, who helped I had some concern about my car, my car would do a popping sound when reversing. I scheduled appointment with Alex Cruz, the service rep, who helped in getting my car checked by a technician as soon as possible. It had to be left over the weekend due to time constraint. But every time I come here, same great service. Alex is professional and attentive to my concerns about my car. I would definitely recommend Lexus of Cerritos. More

The service department staffs are very professional on performing their job. They are friendly and have good quality of work. performing their job. They are friendly and have good quality of work. More

Chris & Josh were great to work with. Chris took care of us initially. We brought in both of our Lexus vehicles (RX, NX), on a Good Friday (Friday before Easter Sunday). Chris handed us o Chris took care of us initially. We brought in both of our Lexus vehicles (RX, NX), on a Good Friday (Friday before Easter Sunday). Chris handed us off to Josh for a Saturday pick up. Upon arrival, Josh took care of me within a few minutes of my arrival. Very happy with both gentlemen. Thank you. More

Alex was very helpful! Very professional! He explained and gave me options on what kinds of service needed for my car. Very professional! He explained and gave me options on what kinds of service needed for my car. More

I have been going to this dealership for servicing now for more than 7 years and pleased to say that my overall experience has been nothing but excellent. The staff are very courteous, friendly and effic for more than 7 years and pleased to say that my overall experience has been nothing but excellent. The staff are very courteous, friendly and efficient. I like that the process now for getting a loaner in addition to the checking in and picking up the car - has been streamlined avoiding waiting and going to different departments. My service agent, Linda Frammel has displayed great customer skills evidenced by her professionalism, patience and thorough explanation of the kinds of services needed for my car. For these reasons as stated above, I will confidently say that I will continue to come to this dealership in Cerritos for my car servicing. More

Service was great very friendly associates! Will always come back to this dealership to get my car serviced. Will always come back to this dealership to get my car serviced. More