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Lexus of Cerritos

Cerritos, CA

Overview
Reviews
Vehicles
4.8
1,820 Reviews
Lexus of Cerritos is the best place for new Lexus vehicles and pre-owned cars in Orange County. Our expansive showroom features one of the largest inventories of new Lexus vehicles around, as well as having a large selection of pre-owned cars, trucks, and SUVs for sale. And if you can't find that perfect new or pre-owned Lexus, we'll buy your car, no purchase necessary! Check out our website today, then visit our showroom in Cerritos, just across from the Los Cerritos Center.
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18800 Studebaker Rd

Cerritos, CA

90703

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Showing 1,820 reviews

April 26, 2023

excellent sales person. ..helpful,,I be 2 times try to trade my rx350 but the guys can't help but this time I was lucky with the salesmen he so nice ... More

by Julio becerril
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Regie Daez
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May 01, 2023 -

Lexus of Cerritos responded

We appreciate your positive review about your recent experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.

April 26, 2023

Service writer Cameron was most helpful and informative. Although he was amenable on price negotiations, I chose not to affect repairs at this time. This in no way would exclude future visits to this de More

by Karl
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cameron
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May 01, 2023 -

Lexus of Cerritos responded

Hello Karl, it means so much to us that you chose our dealership! We do hope we can be of assistance in the future. Take care!

April 26, 2023

Everyone here was very nice and helpful. Service was also fast and perfect. Thank you. More

by Sonitanuon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rosal
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May 01, 2023 -

Lexus of Cerritos responded

Hi, your comments keep us motivated and working hard for all our guests! We look forward to your next visit! Take care!

April 25, 2023

Outstanding . Thank you for your excellent service. I appreciate your excellent customer service . I would especially like to commend Christine R for her professio More

by Qui N
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christine R
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Apr 28, 2023 -

Lexus of Cerritos responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Feel free to stop by if you ever need any more help.

April 25, 2023

They care about your concerns & do well what they say to fix things they've recommended. More

by estherahn63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
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Apr 28, 2023 -

Lexus of Cerritos responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

April 24, 2023

Quality of service at Lexus of Cerritos is outstanding. We really appreciate it. Looking forward to many more. More

by atomosmoai
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Chris
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Apr 27, 2023 -

Lexus of Cerritos responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

April 24, 2023

First class customer service, Very much appreciate the professionalism. Thank you for the kind considerations. More

by just me
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Cruz
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Apr 27, 2023 -

Lexus of Cerritos responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We hope to see you soon!

April 23, 2023

Painless experience. Wish the process was quicker. Salesmen and finance person were great! Very thorough. Would recommend a friend More

by sanny889
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Luis Jimenez
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Apr 27, 2023 -

Lexus of Cerritos responded

Hi, we're happy to hear you had such a positive experience with our team! Don't hesitate to call us if you ever need anything. Be safe on the road!

April 22, 2023

I sent an email request for clarification on their pricing and never received any type of a reply. More

by danortiz
Sales Price Transparency
Recommend Dealer
No
Employees Worked With
No one
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Apr 27, 2023 -

Lexus of Cerritos responded

Hi, thank you for taking the time to leave us feedback. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (562) 263-7857 to discuss what we can do to help.

April 21, 2023

LEXUS OF CERRITOS CHANGED. BETTER AND KIND. BUT THIS SURVEY PROGRAM IS GEETING WORSE. WHY SHOULD I SAY 15 WORDS. I DON'T LIKE IT More

by sckwak
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JOSE, I'M NOT SURE.
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Apr 27, 2023 -

Lexus of Cerritos responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

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