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Lexus of Cerritos

Cerritos, CA

Overview
Reviews
Vehicles
4.8
1,820 Reviews
Lexus of Cerritos is the best place for new Lexus vehicles and pre-owned cars in Orange County. Our expansive showroom features one of the largest inventories of new Lexus vehicles around, as well as having a large selection of pre-owned cars, trucks, and SUVs for sale. And if you can't find that perfect new or pre-owned Lexus, we'll buy your car, no purchase necessary! Check out our website today, then visit our showroom in Cerritos, just across from the Los Cerritos Center.
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18800 Studebaker Rd

Cerritos, CA

90703

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Showing 1,820 reviews

June 08, 2023

I purchased several Lexus and by far Lexus of Cerritos is one of the best dealers out there. Excellent customer service!!! Dorothy you are the best at customer service More

by artalcala
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dorothy Lunney
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Jun 13, 2023 -

Lexus of Cerritos responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Feel free to stop by if you ever need any more help.

June 08, 2023

I have been coming to Lexus of Cerritos for many years. My service advisor, Alex Cruz is always very attentive and tailor to your needs. He always kept me updated with any progress. I would highly recomm More

by JC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Cruz
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Jun 13, 2023 -

Lexus of Cerritos responded

We appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at Lexus of Cerritos. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

June 06, 2023

Leased my car, bought out my lease, and continue to go to Lexus Cerritos for service. I’ve always been very pleased with the customer care received. More

by SassyMadre563
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Turcios
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Jun 11, 2023 -

Lexus of Cerritos responded

Hello, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

June 06, 2023

My service appt was schedule for next day Service. Especially, with a new car a nail in my tire and mileage under 1000. I appreciate More

by Phoebe Smith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Camaron
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Jun 09, 2023 -

Lexus of Cerritos responded

Hi Phoebe, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

June 06, 2023

I love this location ,I bought my car here and take it for service anytime I need all employees are so helpful,Friendly and caring . Thank you More

by Farzan.kordani
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Elmeera Raeisi
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Jun 11, 2023 -

Lexus of Cerritos responded

Hello, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

June 05, 2023

Great customer service. Josh Flores was extremely helpful and informative. He kept me abreast of the status of my vehicle and ensure I understood all of the recommended serv More

by isabel_vidriales
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Flores
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Jun 07, 2023 -

Lexus of Cerritos responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you for the review!

June 05, 2023

Very professional service and excellent work, will comeback again for my next service job. Keeps the nice work, Lexus of Cerritos! More

by jameschen48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose
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Jun 09, 2023 -

Lexus of Cerritos responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

June 05, 2023

The advisor was very customer friendly and professional. The dealership was physically very clean. The wait time was less than promised. More

by bgmcintyre50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cameron was excellent!
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Jun 05, 2023 -

bgmcintyre50 responded

See response

Jun 05, 2023 -

bgmcintyre50 responded

The overall experience was very good!

June 05, 2023

Easy to get time for service, but they do not give rental even though I have it in the contract More

by Mbiswas11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember
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Jun 07, 2023 -

Lexus of Cerritos responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

June 05, 2023

The service advisor who helps me during my visits is Alex. He's welcoming, helpful and informative. I am glad he's there at Lexus. He's quite an asset to the dealership. More

by mgenn25
Sales Price Transparency
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Cruz
Report | Print
Jun 09, 2023 -

Lexus of Cerritos responded

Hi, we're happy you found our staff to be so supportive during your experience here at Lexus of Cerritos. If you ever need help, just give us a call. Happy motoring!

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