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Lexus of Cerritos

Cerritos, CA

Overview
Reviews
Vehicles
4.8
1,819 Reviews
Lexus of Cerritos is the best place for new Lexus vehicles and pre-owned cars in Orange County. Our expansive showroom features one of the largest inventories of new Lexus vehicles around, as well as having a large selection of pre-owned cars, trucks, and SUVs for sale. And if you can't find that perfect new or pre-owned Lexus, we'll buy your car, no purchase necessary! Check out our website today, then visit our showroom in Cerritos, just across from the Los Cerritos Center.
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18800 Studebaker Rd

Cerritos, CA

90703

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Showing 1,819 reviews

August 03, 2023

Made my service appointment a day before and when I got there I was serviced quick. My service advisor was very informative and easy to talk to. 100% recommend going to Lexus of Cerritos. More

by Sonitanuon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rosel
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Aug 07, 2023 -

Lexus of Cerritos responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

August 03, 2023

It is very easy to schedule an appointment. Convenient shuttle transport. Excellent dealership and service. More

by Cyu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cameron
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Aug 07, 2023 -

Lexus of Cerritos responded

Hello, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

August 03, 2023

Great service from beginning to the end. When I pulled into the service dock, I was automatically greeted by one of the staff and immediately notified my assigned service advisory , Erik. More

by jayjdm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erik
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Aug 07, 2023 -

Lexus of Cerritos responded

Hello, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

August 02, 2023

Never got back to me so I guess my 100 k will be spent at another dealer More

by Skimorrell
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
None
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Aug 06, 2023 -

Lexus of Cerritos responded

Hello, we appreciate you taking the time to respond. The staff at Lexus of Cerritos take our reviews very seriously. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (562) 263-7857 -- we hope to hear from you soon.

August 02, 2023

I went in to purchase my car after my lease was up. I will have to say that the staff was very nice. We dealt with Dorina and Jeff. Both were wonderful! They were informative, professional, and ge More

by Iselatorres28
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dorina and Jeff
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Aug 06, 2023 -

Lexus of Cerritos responded

Hello, Thank you for taking the time to share your feedback with us. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

August 02, 2023

Very clean, organized and every employee smiled and acknowledged me. I felt that my car was in good hands. More

by lorvalenz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Max, Sebastian
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Aug 06, 2023 -

Lexus of Cerritos responded

Hello, Thank you again for taking the time to let us know how we did. We hope you have a great day! If you need more help, our team is available to talk -- safe travels!

August 02, 2023

This was my third dealership that I visited and it turned out to be the charm. The minute we stepped in the parking lot Cristibol greeted us and we instantly liked him. He was honest, helpful , kind and pati More

by patriziaelvisfan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cristobal and John
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Aug 06, 2023 -

Lexus of Cerritos responded

Hello, your satisfaction is our top priority. Please let us know if there is anything else we can do for you; we are more than happy to help!

August 01, 2023

Dorothy offered us very friendly and excellent service. She went far and beyond to ensure we were happy with all the repairs. More

by pat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dorothy
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Aug 04, 2023 -

Lexus of Cerritos responded

Hi Pat, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Feel free to stop by if you ever need any more help.

August 01, 2023

Great Customer Service Richard was very clear and helpful with my questions and inquiries My car was inspected and returned washed More

by Sally
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Neil Son
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Aug 07, 2023 -

Lexus of Cerritos responded

Hi Sally, we are very happy to have provided you with such a positive experience! Don't hesitate to call us if you ever need anything. Be safe on the road!

August 01, 2023

Always great service. Fast and easy. Dorothy takes care of me. No concerns or issues. More

by mdloomis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dorothy
Report | Print
Aug 04, 2023 -

Lexus of Cerritos responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

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