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Lexus of Cerritos

Cerritos, CA

Overview
Reviews
Vehicles
4.8
1,819 Reviews
Lexus of Cerritos is the best place for new Lexus vehicles and pre-owned cars in Orange County. Our expansive showroom features one of the largest inventories of new Lexus vehicles around, as well as having a large selection of pre-owned cars, trucks, and SUVs for sale. And if you can't find that perfect new or pre-owned Lexus, we'll buy your car, no purchase necessary! Check out our website today, then visit our showroom in Cerritos, just across from the Los Cerritos Center.
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18800 Studebaker Rd

Cerritos, CA

90703

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Showing 1,819 reviews

August 18, 2023

I bought a new car and trade my use car here. They have very good reception. and give fair price for use car. More

by edwardhu27
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christopher Hung
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Aug 23, 2023 -

Lexus of Cerritos responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

August 18, 2023

The checkin process was quick and easy. The service was completed in the time promised. More

by Alyson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Max
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Aug 23, 2023 -

Lexus of Cerritos responded

Hello Alyson, your comments keep us motivated and working hard for all our guests! If you need more help, our team is available to talk -- safe travels!

August 17, 2023

It is clean, the staff is curtious and polite. The waiting time for the service I had done to my RX was reasonable More

by rhcinspection
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Cruz
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Aug 23, 2023 -

Lexus of Cerritos responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

August 14, 2023

The team was very professional, responsive, and informative. Joshua Flores was excellent. Josh was very communicative in every aspect of the process. I really appreciate how everything is taken More

by Raquel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Flores
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Aug 17, 2023 -

Lexus of Cerritos responded

Hi Raquel, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

August 14, 2023

The best car dealership experience ever. Simple straight forward and efficient. Mine was a used car purchase. The car was exactly as described in the ad More

by 48dougweber
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Elaine Sanchez
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Aug 18, 2023 -

Lexus of Cerritos responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

August 13, 2023

I have been buying cars from this dealership for 20 years. I love the service, this is my car buying home. Dorothy is the best service advisor. More

by Erica Jemison
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dorothy
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Aug 13, 2023 -

Erica Jemison responded

I love the service at Lexus of Cerritos. The service has been consistent for years!!!

August 11, 2023

Tony Lam (the Finance guy} very good at explaining everything to me. I especially liked my service advisor Sharon Mathew, great guy and very patient with me. More

by trvbyfar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Lam and Sharon Mathew
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Aug 11, 2023 -

trvbyfar responded

Excellent Service

Aug 14, 2023 -

Lexus of Cerritos responded

Hi, we're happy you found our staff to be so supportive during your experience here at Lexus of Cerritos. Feel free to stop by if you ever need any more help.

Aug 14, 2023 -

trvbyfar responded

Absolute Excellent Service - Loved the Expertise

August 11, 2023

The process of selecting the car, speaking to the sales person was pleasant but when it came down to signing the contract, that is still a very long. two hours to get this completed?? More

by rafael.tobar
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steven Huh
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Aug 16, 2023 -

Lexus of Cerritos responded

Hi, thank you for bringing this matter to our attention. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (562) 263-7857 -- we hope to hear from you soon.

August 11, 2023

The whole process went great, but the interest rate was pretty high. Over all was a good experience. More

by Talk2me
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jorge
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Aug 16, 2023 -

Lexus of Cerritos responded

Hi, we are pleased to hear you had such a positive experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

August 11, 2023

Dealer’s waiting area is comfortable n clean . Service rep is friendly and accommodating . Car was wasn’t done altough free car voucher was given . More

by Zigzen
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Cruz
Report | Print
Aug 16, 2023 -

Lexus of Cerritos responded

Hi Zigzen, thank you for bringing this matter to our attention. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (562) 263-7857 -- we hope to hear from you soon.

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