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Lexus of Cerritos

Cerritos, CA

4.8
1,819 Reviews
Lexus of Cerritos is the best place for new Lexus vehicles and pre-owned cars in Orange County. Our expansive showroom features one of the largest inventories of new Lexus vehicles around, as well as having a large selection of pre-owned cars, trucks, and SUVs for sale. And if you can't find that perfect new or pre-owned Lexus, we'll buy your car, no purchase necessary! Check out our website today, then visit our showroom in Cerritos, just across from the Los Cerritos Center.
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18800 Studebaker Rd

Cerritos, CA

90703

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Showing 1,819 reviews

October 04, 2023

Very happy for my service adviser Name Sharon mathew. . See you again for my next service😀 More

by joey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sharon mathew
Oct 06, 2023 -

Lexus of Cerritos responded

Hello Joey, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

October 03, 2023

Did not haggle too much. I gave them my number and we came to an agreement after just one try. Perfect. More

by Rene
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Max
Oct 05, 2023 -

Lexus of Cerritos responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

October 03, 2023

Great service. Decisions have to be made fast, don’t be afraid to slow them down and have them explain things to you. More

by r3
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
N/a
Oct 05, 2023 -

Lexus of Cerritos responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

October 03, 2023

There was a good deal when other dealerships did not. This was even in a competitive car market. More

by ehhdeecp3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Yoon
Oct 05, 2023 -

Lexus of Cerritos responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

October 03, 2023

Everything was nice,very officiant. I was very happy w/ everyone.Linda Jeon was very kind & helpful . More

by jmk122652
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Linda Jeon
Oct 05, 2023 -

Lexus of Cerritos responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

October 02, 2023

The sales advisor Kevin Yoon was very friendly and knowlegible. I had leased the vehicle and very satisfied so far. More

by sunghee9966
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Yoon
Oct 05, 2023 -

Lexus of Cerritos responded

Hi, we're happy you found our staff to be so supportive during your experience here at Lexus of Cerritos. If you ever need help, just give us a call. Happy motoring!

October 02, 2023

Tony was my service representative and he was great! He went above and beyond and provide great customer service More

by barajas49
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tony
Oct 05, 2023 -

Lexus of Cerritos responded

Hi, we're happy you found our staff to be so supportive during your experience here at Lexus of Cerritos. Don't hesitate to call us if you ever need anything. Be safe on the road!

October 02, 2023

I took my 2022 Lexus ES350 Sport in to have my windshield replaced due to a crack. When I picked up the vehicle ,to my surprise, the car was returned to me with the following issues. 1. A large dirty stra More

by Manny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sal Compos
Oct 04, 2023 -

Lexus of Cerritos responded

Hi Manny, thank you for bringing this matter to our attention. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (562) 263-7857 to discuss what we can do to help.

September 30, 2023

The customer service was great! My car was finished before the scheduled time. Alex Cruz was very helpful explaining everything!! More

by martinbosch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex,Cruz
Oct 02, 2023 -

Lexus of Cerritos responded

Hi, we are pleased to hear you had such a positive experience with us. Feel free to stop by if you ever need any more help.

September 29, 2023

Their customer service was great! I was pressed for time and needed my car fixed quickly. Sophorn was so accommodating and got my car ready for me as fast as possible. Thank you Sopho More

by skan3shiro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sophorn
Oct 01, 2023 -

Lexus of Cerritos responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

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