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Lexus of Cerritos

Cerritos, CA

Overview
Reviews
Vehicles
4.8
1,819 Reviews
Lexus of Cerritos is the best place for new Lexus vehicles and pre-owned cars in Orange County. Our expansive showroom features one of the largest inventories of new Lexus vehicles around, as well as having a large selection of pre-owned cars, trucks, and SUVs for sale. And if you can't find that perfect new or pre-owned Lexus, we'll buy your car, no purchase necessary! Check out our website today, then visit our showroom in Cerritos, just across from the Los Cerritos Center.
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18800 Studebaker Rd

Cerritos, CA

90703

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Showing 1,819 reviews

October 20, 2023

Facility is very clean. Test Drive was no problem at all, Sales parson is kind and gentle. Accounting Manager is funny. So What I would like to tell you is "Don't worry abo More

by Haru
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Efrain Cervantes, Sean Koga
Report | Print
Oct 23, 2023 -

Lexus of Cerritos responded

Hi Haru, we are very happy to have provided you with such a positive experience! Your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 19, 2023

They completed my maintenance service and Erik my service consultant communicated in a timely manner. My car was ready and washed by the promised time. More

by P. L.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erik
Report | Print
Oct 21, 2023 -

Lexus of Cerritos responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

October 19, 2023

Salesman Steven went above and beyond to get us the car we wanted. Excellent service! More

by terrywoolsey1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steven Huh, T. George
Report | Print
Oct 19, 2023 -

terrywoolsey1 responded

Thank you, Lexus of Cerritos

October 19, 2023

Service, sale,very good. I hope to come back and buy for my son later,I will recommend my friend too More

by tin Bui
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joseph hung tran
Report | Print
Oct 21, 2023 -

Lexus of Cerritos responded

Hi, thank you for your positive review. We're happy to have been of service to you. We appreciate your recommendation of Lexus of Cerritos and we hope to be of service again in the future.

October 19, 2023

No loan car available. Had no idea why I was there even though I made an appointment. More

by Viviana
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Customer service
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Oct 21, 2023 -

Lexus of Cerritos responded

Hi Viviana, thank you for taking the time to leave us feedback. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (562) 263-7857 to discuss what we can do to help.

October 18, 2023

Everything was perfect after leaving the dealership and had been driving on the freeway about 3 miles away, however, the gas light warning went off. We were told that we have a full tank of gas and everyt More

by marissa
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sean
Report | Print
Oct 21, 2023 -

Lexus of Cerritos responded

Hi Marissa, thank you for taking the time to leave us feedback. Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again.

October 16, 2023

Great Service , (service advisor) Sharon Mathew was Professional & Knowledgeable & Very Professional .. Satisfied With My Experience More

by Mary
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sharon Mathew
Report | Print
Oct 18, 2023 -

Lexus of Cerritos responded

Hi Mary, we're happy you found our staff to be so supportive during your experience here at Lexus of Cerritos. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 16, 2023

Dorothy is amazing! She ALWAYS takes such good care of me and my car! I look forward to seeing her every single time. More

by Tiani
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan
Report | Print
Oct 18, 2023 -

Lexus of Cerritos responded

Hi Tiani, we're happy you found our staff to be so supportive during your experience here at Lexus of Cerritos. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 16, 2023

Booking my appointment was easy. Staff was pleasant and professional. Joseph Avila is amazing. He goes above and beyond assisting you with your needs. More

by Evie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Avila
Report | Print
Oct 18, 2023 -

Lexus of Cerritos responded

Hi Evie, thank you for your kind review; we are happy to pass along your comments to the team here at Lexus of Cerritos! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 14, 2023

Great service from Dorothy, always on time, very thorough in checking, They gave me all answer I need More

by Lihuam45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dorothy
Report | Print
Oct 17, 2023 -

Lexus of Cerritos responded

Hi, we're happy you found our staff to be so supportive during your experience here at Lexus of Cerritos. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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